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Reviews, get directions and contact details for New York Sports Clubs

New York Sports Clubs

Story

Improving Lives Through Exercise. Our sports clubs have been the northeast's leader in health and fitness since 1974. Operating more than 100 clubs featuring certified trainers, innovative programs and cutting-edge equipment, we make getting fit a simple exercise.

Address: 65 Memorial Rd, Building C, West Hartford, CT 06107, USA
Phone: (860) 236-5400
State: Connecticut
City: West Hartford
Zip Code: 06107


Opening Hours

Monday: 5:00 AM – 9:30 PM
Tuesday: 5:00 AM – 9:30 PM
Wednesday: 5:00 AM – 9:30 PM
Thursday: 5:00 AM – 9:30 PM
Friday: 5:00 AM – 9:30 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

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Reviews
Terrible customer service. Better options in town. No parking. Avoid this place at all costs.
8 years ago (20-01-2018)
This place is the worst managed gym I have ever been to. The staff is extremely unhelpful and rude. The weights are always left all over the place. There is only one squat rack! The freezing fee only gave me five dollars off when I went abroad for the summer. Even with that, they ended up messing up and freezing my account only for one day instead of two months. This consisted of me having to come in multiple times for them to fix the issue when they billed me for double months. Many of my friends have left the gym for similar reasons but I didn't think their customer service experienced could have been as made as they made them seem... turns out, they were correct. I do not recommend this gym to anyone.
8 years ago (21-09-2017)
Good location, friendly staff, reasonable price. Unfortunately the gym etiquette is pretty poor so the place can be very disorganized especially when it's busy. In need of an employee to walk around putting weights and equipment away. Could use more small weights (5lb - 25lb) and clips. Some equipment could stand to be replaced.
8 years ago (05-09-2017)
Staff is polite and helpful, but the membership termination system is frustrating and unreasonable. Charged over $100.00 beyond what I used for not withdrawing my membership 30 days in advance. Too much fine print and fees for a basic gym membership.
8 years ago (05-09-2017)
Staff at front desk helpful. Love jacuzzi, sauna and therapy pool great.
8 years ago (06-10-2017)
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