Northern Arizona VA Health Care System: Flagstaff CBOC

Reviews, get directions and contact details for Northern Arizona VA Health Care System: Flagstaff CBOC

Address: 1300 W University Ave, Flagstaff, AZ 86001, USA

Phone: (928) 226-1056

Website

State: Arizona

City: Flagstaff

Zip Code: 86001

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Nice facility. But it doesn't meet the majority of health care needs that veterans need.

 7 years ago (09-02-2018)

Front desk people could use some training on compassion. I understand they have to deal with us “crazy vets,” but really please have some empathy.

 7 years ago (30-11-2017)

seems like no one here knows what actually goes on in their own office of about 6 people. many can’t answer simple questions. the mentality of it’s not my job is very prevalent in this location. just going to do the min appts i need for my disability here. thanks gawd for va choice. if you have your own insurance, use that instead.

 7 years ago (04-10-2017)

Before I start with what I witnessed today. There are a few excellent people here. Yet there are 2 that ruin everything for everyone.

Front desk clerk [navajo woman] & one nurse are horrible and rude. Witnessed today a vet get humiliated in front of 10 people in the waiting area. An elderly man tried to sign in on the computer for an appointment which quit working. He then stood behind another man being helped at the front desk. She raised her voice loudly at him, "Go stand behind the sign, didn't you see it!?". The man replied, "no I didn't" and in shock. He stood on the right of the sign down another aisle of chairs and she yelled from 15 feet away, "BEHIND THE SIGN". 5 minutes earlier I was standing where he was on the right of it, and she didn't yell at me? Even today I was treated rudely by a nurse. It was the first time I went to their medical part of this facility. I asked a simple question and she pointed up towards the wall. "Did you read the sign?" I said "No this is my first time being here." 

I don't care how people treat me, but treat an 80 year old man like garbage? Plus by a twenty year old women? I won't tolerate that one bit. I am reporting these 2 people to the Office of the Inspector General of Veterans Affairs. If you've had any other issues with staff here, please do the same.

 8 years ago (01-12-2016)

People at the Front Desk are pitifully ignorant of the system and could care less!  Use your Medicare and get treated by a legitimate medical facility.

 8 years ago (27-10-2016)

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Northern Arizona VA Health Care System: Flagstaff CBOC

Reviews, get directions and contact details for Northern Arizona VA Health Care System: Flagstaff CBOC

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