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Northwest Medical Center

  1. Florida
  2. Coconut Creek Hospital

Reviews, get directions and contact details for Northwest Medical Center

Northwest Medical Center

About

You can contact our nurses 24 hours a day by phone at 1-888-256-7720.

Address: 2801 N State Rd 7, Margate, FL 33063, USA
Phone: (954) 974-0400
[email protected]
State: Florida
City: Margate
Zip Code: 33063


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
My Mother is being treated here - the second time in about two weeks. They discharged her too soon. She was admitted with dehydration and a possible small heart attack. Two days later she was discharged. Three days after her discharge I rushed her back to the ER because she was exhibiting what appeared to be signs of a stroke. Admitted again, but this time we’ve run into a couple of issues with staff not following proper, legal and ethical protocol. It’s unfortunate and I thank my Mother’s roommate and her family for sharing their observations with me. After I reported these two situations - I received prompt phone calls from individuals from the administrative team. We received a visit from Walter Brown, the Patient Access Director, who even brought Mom a lovely arrangement of flowers. He was extremely nice and reassuring. I’m confident that the administrative officers are working to get to the bottom of the slips in procedure. As for the rest of our experience, the hospital is nice, the ER staff is fabulous, we’ve been impressed with the quality of the hospital food (really good) and we are hopeful that the remainder of Mom’s stay will be good. And if it isn’t Walter Brown will make sure to turnaround the experience.
7 years ago (29-03-2018)
I was taken here because of breathing problems when my throat closed up on me. I couldn't really communicate well to explain situation but they were great from the time the ambulance picked me up. They were thorough in checking out chest, heart, etc and essential labs. By the time I left there, a few hours later I was SO much better. Everyone was kind, respectful and patient toward me and my son who was with me. I was visiting my son and nowhere near home. I was VERY thankful for their help.
7 years ago (31-12-2017)
NWM is one of the most expensive providers of health. They are a for profit establishment so keep that in mind. Depending on who you see it can be a hit or miss. I recommend always ask about tests, procedures, and check with your insurance before you do anything. Trust me. If you have no other choice, ask your doctor if you can do your tests etc as an out patient, you may save money that way. If your situation isn't life or death, go to a clinic. Anything ER related will be high. Their are apps and websites for healthcare use them to compare prices and make inform decisions. The NWM is clean, orderly and in most instances neat. They couldn't find my paperwork at one point, but that was resolved after the doctor spoke with my physician. That was a serious red flag for me and I'mnot so sure ill come back. Customer service upon walking in was satisfactory. You can watch tv while you wait and there are vending machines. Bear in mind, I visited over 3 times and at no point could I get bottled water. Maybe that had changed now, but I couldn't believe it. You have to go through a metal detector similar to that at airports, but I was comfortable with that and the guard was pleasant.
7 years ago (10-05-2018)
Unbelievably disappointed. My grandfather has the same illness I have, and no doctor or nurse will listen to me. They have done the same tests given to me to find out nothing except that it’s exactly what I had! Admitted in the hospital, his blood sugar soared up, and they still wouldn’t give him his insulin since he’s a diabetic. Claimed they called his doctors and we’re waiting. To show how high it is, last time we checked, it was 355. You have to go to the ER at 400.... We were thrown into a hallway as our room. No privacy. I can tell you HIPAA policies were violated since a guy named _____ has the exact same thing we all have, and is from ____ and is going to ____ and had to call ____ and has insurance ____ (withholding info because I’m not a terrible person and I don’t want to get sued). I heard all of this down a hall, not being whispered like they should’ve at least tried to. While in said hallway I watched as not one, not two, but three empty rooms say in front of our faces, never to be cleaned, until someone who didn’t even need the rooms was rolled in to each one. (I have compassion, but these people literally went to sleep and were playing on phones while my grandfather is hurled over vomiting). When admitted they put him in overflow. That’s the little bit of good that happened. At least he isn’t in a hallway anymore, and the staff here are more attentive than before. As a recent graduate, I’m not completely stupid when it comes to “what should I eat if I can’t keep anything down?” For breakfast, they gave him hard foods that we all know he can’t keep down. He got some juice at least. They even gave him coffee. What were they thinking? Will not come back to this ER even though it’s 1 minute away from our house. I’d rather drive ten minutes to go to a better one/go in an ambulance to one farther away.
7 years ago (19-12-2017)
Never in my lifetime have I ever been disgusted with a facility whom should be trust with healthcare. First turn off...the workers are very vulgar everyone on the top of their voices. While everyone(patients) waits they form circles and have personal discussions. Then under observation you would think they got this they're just running around like a chicken without a head. I will give it to the front desk workers who was able to work more efficient after you sign up at the kiosk.....in the short time I was there which landed in an overnight stay till now I'm writing this while I'm in the hospital with my daughter... I've seen a physician coming to get a worker who have completely forgotten that she was there to work because she and another co-worker was intensely conversing...a tech completely messed up a patient's entire info on their chart. What beats me was the EPIC team who is supposedly there to make things more efficient wasn't in the least representing.. the lady was loud and obnoxious. Too many immature people on staff... everything needs to be revamped. I'm just appalled by this experience just for a cut on a forehead.
7 years ago (28-01-2018)
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