Northwest Self Storage

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About

We have locations throughout Oregon and Washington. We store for Home or Business, short-term or long-term, in any size from a closet to a garage. Whatever your needs, our equipment and facilities will meet your storage requirements.

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Storage access hours are 7am-8pm, 7 days a week.

Find more information on our Portland location here: https://www.nwselfstorage.com/self-storage-locations/oregon/portland-or-storage-units/3510-ne-columbia-boulevard

Address: 3510 NE Columbia Blvd, Portland, OR 97211, USA

Phone: (503) 284-1869

Website

moc.egarotsfleswn@inimdnaltrop

State: Oregon

Zip Code: 97211

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Reviews

Very unprofessional. can't even answer the phone when someone calls. Must be nice when you don't want to talk to somebody to just forward calls. When a customer calls a self storage facility most would like to speak with someone on site. Not someone in a call center.

 8 years ago (09-03-2017)

I have actually rented two separate Storage lockers. One here and one at public storage and to my surprise I actually have had a lot better experience with the public storage place as far as customer service and overall satisfaction.the nw self storage is highly overpriced and it's almost impossible to reach someone who can handle any questions or concerns regarding your storage unit, much less someone who has any ability to handle any payment or billing related matters . I tried to get ahold of someone today to see if there was any way they could give me a break on all of the extra fees that they tack on because of being a couple days late making the payment..they don't answer the phone so it gets routed to some call center in Colorado every time...when speaking with those individuals (who introduce themselves as customer care representatives),they basically gave me some kind of excuse why they could do nothing. Then they would all pretty much tell me to call the same number I just called and hope the property manager answers before the call automatically gets routed to them again...but after many tries over the course of several days I still had not been able to get through to the necessary individual!!! infuriating

 8 years ago (21-10-2016)

Tammy is awesome. They watch over your stuff like it is they'res.

 9 years ago (29-04-2016)

Friendly.Clean.affordable

 8 years ago (20-11-2016)

Not clean.  Weak management.  I wouldn't go there again.

 14 years ago (31-07-2011)

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