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Reviews, get directions and contact details for Novant Health Village Family Care

Address: 3213 Rogers Rd, Wake Forest, NC 27587, USA
Phone: (919) 562-2288
State: North Carolina
City: Wake Forest
Zip Code: 27587


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Doctor was fine but I paid the $20 co-pay and they never sent the bill to my insurance company. Very hard to get someone on the phone.
7 years ago (21-03-2018)
This has been my primary care practice for several years. Dr. Cefalu is an AWESOME guy. Down to earth, and takes the time to listen to concerns. I've been to other practices that are constantly pushing extra(unnecessary) services in the past. Village Family Care is top-notch!
8 years ago (04-11-2017)
Doctors are excellent! but receptionist never answer phones
7 years ago (01-03-2018)
Call, get hung up on. Over and over again. I switched doctors a year ago because of this (and rude nursing staff), but my husband still sees Dr. Thornton. Wait time to get an appointment is usually 3 months out. They refuse to refill prescriptions until he comes in for another visit, so...he goes without his meds for the next 2 months. Meanwhile, I call and call and they pick up the phone just to click it back down. Hung up on again...
8 years ago (13-11-2017)
Called ahead and let them know I was going to be late. They have a policy that if your 10m late it automatically cancels the apt. She told me to come in and she would let the doc know. When I got there she told me I had to reschedule. Soooo thank you for wasting my time. If this is how they operate I would rather go to another general care place.
8 years ago (10-10-2017)
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