NTB-National Tire & Battery

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National Tire & Battery is your Complete Automotive Care Experts featuring Auto, Performance, and Light Truck Tires, Brake Services, Alignments, Oil Change, Tune-Ups and a Great Selection of Wheels!

Address: 5715 Hwy 6, Missouri City, TX 77459, USA

Phone: (281) 403-0299

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State: Texas

Zip Code: 77459

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Reviews

I was turned down at 6 pm this evening for service at Wal-Mart (they close at 7pm) and was recommended to try NTB close by since their hours are until 8 pm and I'm glad I did so now I know a better place with better service to get my tires. I had a flat and was frantic as to how I can solve this issue and didn't want to pay extra since I had a warranty at the Wal-mart where I purchased my tires. Off I went anyway and was so relieved that the kind people at NTB were able to help us out. Thank you so much for helping me in a tight bind, really appreciated the wonderful service!

 8 years ago (19-10-2017)

So after I got turned down by a walmart technician, I drove to NTB to have my oil change. It was 6:30 pm and the guy there told me (again!) that he was there alone (again, how many people do you need to do an oil change???) and that the lady who came 2 seconds before me was the last for that day. Do not bother with this place They are supposed to close at 8pm but they close waaaay before that!

 8 years ago (18-10-2017)

I have had issues with this place in the past but this time I Ordered 2  tires from tire rack, the tires were 2 days late, I , came in at 8.30 in AM and was done by 10.30. They were courteous. Price for installation was $35 with taxes.  

Just saw the bad reviews so wanted to share my experience. 

 8 years ago (24-08-2017)

Horrible, they told me I require $2,500 in repairs to my vehicle when nothing was wrong

 8 years ago (17-10-2017)

I never leave reviews for businesses because I just don't have the time, but I am still bothered hours later b/c of the last minute while leaving the shop.  I left wondering if I got unnecessary work done, which fine...I can accept.  Maybe my car did need the work.  But that last minute while exiting the shop was the worst treatment I had ever experienced.  I am already annoyed.  I originally came a couple days ago for new tires, but they found additional problems with the car.  A $650 initial cost then came to an additional $800 in estimated repairs which I came back today to get done.  I agreed b/c I did a quick Google search and one of the repairs did seem to be a fair estimate.  Then I find out that the repair I looked up no longer needed to be completely done (only part of it), so it would be cheaper.  Great.  However, they found something else that was leaking and needed to be fixed.  This brought the total cost of repairs for today from $800 to over $1100.  But I don't have time to get a second opinion or to research it.  I have to get this done today and get back to work.  I accepted that maybe my car legitimately needed the work, and I'd rather have a running car.  I still can't help feeling taken advantage of, being frustrated, and annoyed, but wanting to get it over with.  It's raining, and I'm about to leave.  They left my car in the garage so I wouldn’t get wet, and I thank the guy.  I go to my car and it's 2nd in line, so I ask one of the guys if I should back out, and he says no.  He'll move it.  So I load my stuff in the car and have to adjust my seats.  By the way, I'm really short and the seats are automatic.  So while I am sitting in the car, the guy is already behind me and honking the horn.  OK, be a decent human being and honk the horn a couple of times to let me know you are waiting on me to move.  But no!  The guy is unrelentingly blaring the horn, holding it down until I move.  He cannot even wait 15-20 seconds for my seat to slowly move up.  I CANNOT EVEN REACH THE DAMN PEDALS TO TURN ON THE ENGINE, AND I AM CUSSING BEHIND THE WHEEL BECAUSE THIS JERK WON'T LET OFF THE HORN.  I am so startled and in disbelief that once I am able to reach the pedals and turn on the engine, I pull out of the garage and turn off so fast, I almost damage my car in the rain.  I will never return to this NTB or recommend this place to anyone.  After spending nearly $2000 at this business, you would think they would be gracious enough to treat a customer a little bit better.

 8 years ago (17-02-2017)

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