NYU Bookstore

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Address: 726 Broadway, New York, NY 10003, USA

Phone: (212) 998-4667

Website

State: New York

City: New York

Zip Code: 10003

Opening Hours

Monday: 9:00 AM – 7:30 PM
Tuesday: 9:00 AM – 7:30 PM
Wednesday: 9:00 AM – 7:30 PM
Thursday: 9:00 AM – 7:30 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I appreciated the pricing of books on this site, but I was dissatisfied with the customer service I received. I paid $18 for next business day shipping, and my book wasn't there the next day.

When I called to resolve the issue, the woman on the phone was not well versed in customer service skills. She initially hung up on me "because the call was echoey" despite the fact I had only said hello. When I called back, she informed me that she wasn't certain why the book hadn't been processed. She put me  on hold to investigate the issue. After being on hold for five minutes, I was informed that I had placed the order "too late in the day to have it arrive on time," even though there was no disclaimer online when I ordered the book.

After waiting a week and still having not received my book, I called to cancel my order. When I first called, I was immediately put on hold. I hung up and called again. I was again put on hold again for 10 minutes while the woman on the phone "investigated the issue with my order." The line began to make strange sounds, almost like water running. I hung up and called back. This time, I was finally informed my order was cancelled. 

I never received the book, and it took lots of my time to fix the issue. I would not order from this bookstore unless you like having your time wasted.

 7 years ago (22-01-2018)

I need to purchase something for class, but I want to make sure that it’s in stock before I take the 45 minute train downtown. I’ve tried calling a number of times but no one picks up any of the extensions. Customer service could be greatly improved. The selection, however, is good.

 7 years ago (21-01-2018)

A large bookstore that fulfills all the needs of both NYU students and prospective students. Or just locals needing gum or feeling for that local college swag. Has everything from candy to notebooks, and a ridiculously large range of NYU clothes.

 7 years ago (15-02-2018)

Pretty cool, The store is always clean and the staff is very nice. The Security Guard was very helpful and the products were of good quality.

 7 years ago (22-01-2018)

Pet friendly!!!  I was in disbelief that NYU Bookstore allowed me to go in with my two corgis.  My wife and I are NYU alumni and were so proud to walk in there and buy swag for ourselves and for our pups with them there with us!  Love this spot!

 8 years ago (25-11-2017)

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