Ocean Movers at Orange Park

Reviews, get directions and contact details for Ocean Movers at Orange Park

Address: 334 Blanding Blvd, Orange Park, FL 32073, USA

Phone: (904) 269-4430

Website

State: Florida

City: Orange Park

Zip Code: 32073

Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info

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Reviews

We moved To the West Coast of Florida and were very pleased with ocean movers and their job.   Very service oriented and professional ...would highly recommend.

 7 years ago (01-02-2018)

Amazing customer service. Very friendly and willing to help and meet all needs. Highly recommend!

 7 years ago (20-01-2018)

i agree with Angela
Tabereaux...
HORRIBLE!  HORRIBLE! HORRIBLE COMPANY!
i only put one star because there is no option
for zero stars.  we also
(like Angela)
were charged more than
what was quoted.

we are a disabled couple
and quite frankly we are shocked how ocean movers "played dirty" and totally took
advantage of us... in a
disgraceful way.

just like Phyllis Johnson
said in her ONE STAR review.....
they try to bill you for additional time.....making the move time longer than
it actually took so they
can squeeze you for more money.  ocean movers reported the time on the "invoice" as longer than what
it actually took for the move.

it was a VERY minimal move...
a barely furnished small
one bedroom with items
being moved 5 minutes away.
we like others who
reviewed on here we also incurred extra fees
and hidden charges that
were NEVER disclosed in
my phone conversations
setting up the move ....OR
in an email that "Amber"
(supposedly the office
manager) sent to us.  

these
charges were not mentioned
in the confirmation
email they sent out ....
supposedly sent
to confirm the terms.

im sure the owner will
reply to this with a bunch of
excuses, the owner constantly states on here to customers with bad reviews "you didn't reach out to us with any issues."  but we asked to speak
to the owner and we were refused.   Amber said she would
tell the owner about our concerns, but the owner never
bothered to even get back to
us in any way whatsoever.  We asked for the owner's
name but no one would even
give us that information.
we even sent a CERTIFIED LETTER to the owner.   the owner would not respond and
kept his or her identity hidden....we only got a worthless response from the
great "Amber," who again
refused to do anything about
this horrible experience.
Unbelievable.

the owner frequently responds
to bad reviews
'the customer signed an invoice saying they were satisfied" but
the great Amber knew we had
issues with the move and
told us "i have no way to
see the invoice....just sign
it and I'll work with you. "
but when she got the invoice
she really turned on us rudely saying
" it's done.   there is no refund and nothing you can do."
she tricked us into signing
that we were "satisfied"
because she promised us
if we got the invoice to her
she would work with us.

I was in a terrible car accident
and have catastrophic injuries.
I am paraplegic, paralyzed and
bed ridden.   it has gotten so
bad, i was forced to go into
a nursing home and move out
of a small apartment.
because of my paralysis, i couldn't be there for the move.
so my long time girlfriend went their to just act as my agent
and pay for the move.  she also
has undergone majory surgery...and can barely walk.
she has to constantly use a
walker.

but when the movers arrived
everything changed from
the conversations I had
with Amber (and from the
confirmation email),  and
they really treated us horribly.

the office manager Amber
was very rude and two faced.

at first she acted like she
would help us.....but once
she got the contract she
turned on us and said
"its done and there is nothing
you can do about it."

their actions were fraudulent...
stating that the move took longer
than it did...so they could
get more money.  again, they also charged extra bogus fees.

if the owner responds with
his usual "i can provide the
invoice that says they were
satisfied,"  i can provide
tons of documentation that
says we weren't.

owner says in another ONE
STAR review "we go above and beyond to make sure the
customer has a positive
experience, and do everything we can to correct a mistake."
WHAT A JOKE!!!  the owner
wouldn't even call us back...
and Amber wouldn't even
tell us who the owner's name.
Again, the owner even ignored
a CERTIFIED LETTER...and kept
his or her identity hidden!

I would NEVER recomnend
ocean movers...even to
ny worst enemy.
I agree with Phyllis
Johnson....DON'T PAY CASH!
better yet...
BEWARE!  dont ever use
ocean movers!  

Jeff R.

      
      
      
 7 years ago (04-01-2018)

These guys were outstanding. I have moved cross country 6 times and a few in Jacksonville. Hands down I wish these guys were everywhere. They wrapped all my furniture, which no other movers have, and packed strategically in their truck. They unloaded all of my things exactly where they were suppose to go all under the 2 hour time frame!!! I will always use Ocean Movers going toward.

 7 years ago (01-09-2017)

Very friendly and finished my move fast. They treated my belonging like their own. Highly recommend.

 7 years ago (29-08-2017)

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Ocean Movers at Orange Park

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