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Reviews, get directions and contact details for OfficeMax

Story

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. OfficeMax at 5900 EVirginia Beach Blvd is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.

Address: 5900 E Virginia Beach Blvd, Norfolk, VA 23502, USA
Phone: (757) 459-2235
State: Virginia
Zip Code: 23502


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Reviews
Typical Office Max. Impossible to find anyone willing to help you and the only reason why it deserves three stars is because of the customer service at the checkout. I checked the inventory of the store online before I drove to the store location where they told me they were out of the product I was looking for. After two employees and then a shift manager, I was informed that they did have the folders I needed, but they couldn't find them because they were still packed on the pallet from the delivery earlier that morning. This is the second time this has happened with this location.
8 years ago (04-03-2017)
I ordered same day printing business cards on 2/17/2017 at 3PM. After I placed the order my confirmation email said they wouldn't be done until 7PM 2/18/2017. At 5:30PM on 2/18 I checked my online order status and found out my cards were delayed. I called the store multiple times being put on hold for 7+ minutes each time. At 8PM (2/18) I finally reached an employee in the printing department only to find out my same day prints wouldn't be available until the next business day (2/19) after 12PM. When I picked up the cards on 2/19 there were no apologies from the manager or an explanation on why the same day printing took 48 hours. The cards came out exactly like I ordered them and are good quality.. But the printing times are not accurate.
9 years ago (22-02-2017)
I called yesterday at 8:30 pm Dec 20 2016. and ask for the Printing Department. After 11 minutes waiting on the phone, they hung up. I called again today, asked for the Printing Department, they put me on hold, 1:05 pm. After 16 minutes, I am still waiting so I decided to post a review here so I do not feel like it is a complete waist of time. :) I hope somebody from corporate will review it...19 minutes and counting...21 minutes... by the way,...is there a Printing Department?
9 years ago (21-12-2016)
Absolute idiots. Don't waste your time
8 years ago (21-04-2017)
Friendly and helpful staff; but not always the most efficient place to go.
9 years ago (01-02-2017)
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