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Reviews, get directions and contact details for OfficeMax

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Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. OfficeMax at 107 Wyoming Valley Mall is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.

Address: 107 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA
Phone: (570) 829-1400
State: Pennsylvania
Zip Code: 18702


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Reviews
I couldn't believe how horrible my printing experience was here today. I stayed up till 4 am last night working to get my files ready that I needed printed in a rush today - then emailed them to Office Max. I called Office Max twice to ensure everything was good to go and they assured me that it was and that it would only take a few moments to print. I drive down there and they have huge white streaks going through the black and white prints and tell me there is nothing they can do. So now I have to figure out how to get them printed somewhere else by the end of the day. They then assured me that the color printer was fine and the 2 color prints I needed would be no big deal. I stood there for over an hour and a half while they tried to print two pages. When they finally got them, they were discolored and had huge green streaks going through them. When I pointed that out to the lady, she sighed, rolled her eyes and walked out the door because I guess her shift was over. I was so frustrated I literally wanted to cry. So I called staples and asked if I forwarded them the email if they could still print them today. The lady assured me she could and I sent her the files. By time I got finished waiting for Office Max to finish and drove over to Staples, she had all the B&W files printed and boxed. She showed me a few and they came out beautiful. Then she printed the color ones, and even laminated an extra one for me to use at my show and threw in a little table top easel. It was such a relief to not only get to deal with a considerate person but also to deal with a competent printer. She took one look at the prints Office Max gave me and told me exactly what was wrong with their printers and why they were printing that way. I will never go back to Office Max for printing. Staples was a million times better - and on top of that - their prices were a good bit better as well!
8 years ago (14-10-2017)
Edith was very helpful, she had great suggestions that helped me find what I needed to have printed. She also multitasked and helped other customers very efficiently.
8 years ago (22-09-2017)
Clean store. Helpful staff. Products easily in reach. ADA compliant.
9 years ago (13-08-2016)
4 months ago I designed 2 business cards. Called office depot, emailed the cards and picked them,up 2 hours later. Today I called at 10am and asked to reorder the same cards....was told i they did not have the time. If I emailed them like b4 they could not run them till I got there and paid for them. Told me to go to wrbsite, download thetr, pay for them and pick them up later. Went to website, registered as a customer and 3 different times downloaded my files. Each time it cut the card in half with the left on the right and vice versa. You cannot manlipuate the download. Called store and emailed my files so,they would be there when I got there. They priced it out and said i,could not use the on line 20% discount because I was in the store. They offered a 15% discount. The tech said she was having trouble with the cards, they would not line up properly (remember, same cards and file I used 3 months ago). Wen back 2 hours later and STILL unable to line them up properly. I will now have to make another 20 mile trip tomorrow to,pick up cards. Their NEW system does not work. Be assured I will not use this store again.
9 years ago (15-07-2016)
Overpriced.. wal mart has the same for half the price..
9 years ago (17-06-2016)
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