Old Navy

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Address: 6024 S Westnedge Ave, Portage, MI 49002, USA

Phone: (269) 329-4290

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State: Michigan

Zip Code: 49002

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Reviews

This Old Navy always gives great service. Employees are great including if they are out, checking other branches of your choice.

 8 years ago (22-12-2017)

Awesome stuff and great prices. Quick friendly staff.

 8 years ago (14-12-2017)

Great sales! I don't love the perfume in the checkout aisle, since I'm allergic - if there is a wait, it's untenable. Great, friendly staff.

 8 years ago (22-11-2017)

Layout is in line with other stores but customer service and cleanliness is not. We went in on Saturday and the store was a mess. Clothes were on the floor and the tables weren't stocked. We couldn't find the sizes we needed and there weren't any employees around to ask for help. After half an hour of waiting we left without buying anything.

 8 years ago (10-10-2017)

I used to love this store, now I just like it.

While many people may try to deny this obvious fact, the sizes have increased and are no longer true to what they state they are. For example, I used to fit in a 2 for their skinny jeans, now a 2 is a bit big for me around the waist, something that I never had an issue with before they started their size inflation. Along with skinny jeans, I cannot find a single pair of decent fitting shorts except for the young girls size 14, which is sad. Yes, even the 0 in short size is way too big for me.
Along with their sizes getting inflated, the material for many of their clothes has gone downhill and feels cheaper to me. I have been shopping at Old Navy for about 7+ years now so I've lived through the changes the clothes have experienced, very few for the better.

The only product line that hasn't been messed with yet is the Old Navy Active line. I am able to fit into all their Active clothes and have no issues with either the quality or fit, something I can no longer find in their regular clothes. Along with the clothes be nice the prices are very fair and if you wait for a special you can get sports clothes for a steal.

The Old Navy sandals are as always, very cheap and come in a wide range of colors. Wait for their $1 special where sandals are a $1 each, an amazing deal you can't miss.

Although there aren't as many shirts that I like, Old Navy shirts are, for the most part, still cute and fit okay. While the sizes have increased to the point where a small is a bit big on me now, the shirts fit me a lot better than their shorts ever will.

Overall, their clothes are okay and the prices are okay for the quality you get. The Active line is their best line right now though. If you wait for their sales you can get a good deal, however, full price, in my opinion, is just not worth it.

The store itself it pretty clean, the staff are nice, and the changing rooms are kept up. I just feel the prices are sometimes too high, and the quality and sizes have changed for the worse in my opinion.

 8 years ago (10-07-2017)

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