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Old Navy

  1. Illinois
  2. Glen Carbon Clothing Store

Reviews, get directions and contact details for Old Navy

Old Navy
Address: 6617 Edwardsville Crossing Dr, Edwardsville, IL 62025, USA
Phone: (618) 692-8179
State: Illinois
Zip Code: 62025


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Reviews
Great value, good clothes at a fair price! The design and style my family loves and doesn't break the bank!
8 years ago (16-07-2017)
Standard national chain retail. Employees are reasonably friendly. Busy during holiday shopping season. Parking is usually adequate.
8 years ago (06-06-2017)
Nice clean Friendly customer service Well stocked
8 years ago (02-07-2017)
Unfortunately, I'm quite unimpressed with my experience at this Old Navy today. Upon entering the store and at both the changing rooms and the checkout, I was not greeted nor asked if I could be helped. After asking for help, I sort of stood in front of the employees until they noticed me. When they did, they acted inconvenienced that I needed their assistance. When I get to the checkout, the young man who helped me didn't address me at all until he presented my total. A woman, I suppose his manager, was standing behind him rattling about something that sounded like it needed to be discussed in private while he rang me up. She also seemed to disregard the fact that I was even at the register, or that her employee was attempting to work. Not to mention, for the first time in forever, he asks me for an ID for the card I used after I had already swiped my card, only to then tell me I cannot have the item I HAD ALREADY PURCHASED without an ID. Next, the lady standing behind him begins to lecture me on having an ID and how to manage my credit card as if it was her business. They refunded my card and I paid with cash, but I was not happy. I will not be returning to this Old Navy, and I hope that the staff and management improves their end of customer service and efficiency.
9 years ago (16-08-2016)
The employees are always polite and helpful.
8 years ago (18-06-2017)
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