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Reviews, get directions and contact details for On the Side Sub Shop

About

Delivers Monday - Friday to uptown businesses 11AM-1:30PM. Night time delivery is available 4pm - Close, Wednesday - Saturday in Olean city limits.

Address: 241 N Union St, Olean, NY 14760, USA
Phone: (716) 372-3378
State: New York
City: Olean
Zip Code: 14760


Opening Hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 12:00 AM
Friday: 9:30 AM – 12:00 AM
Saturday: 9:30 AM – 12:00 AM
Sunday: Closed


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Reviews
Food is consistently good, hot, and ready when they say it will be, which is often 10-15 minutes. Their staff is very friendly and they move fast. Their steak sub is better than I've had anywhere. I've ordered from here many times and have not had a bad meal or service. One of the few places in Olean that has not disappointed.
9 years ago (23-02-2018)
Unfortunately I've been forced to edit my review. Last night (Jan 3rd, 2018) I was told, for the first time, that On The Side has been charging customers a $2 fee to pay for an order over the phone with any card. They have apparently been charging this fee for 14 months, per 1 employee. I've asked a handful of friends who are all also customers, and none of them had ever been told this before either. Unfortunately there is no way to verify how long On The Side has been passing this fee on to their loyal customers, as they only present you with a transaction receipt that has an order total and nothing else. I made the point that charging customers a $2 fee for this will only deter *legitimate* customers because anyone using a stolen card couldn't care less about 2 more free dollars. They blamed the company they use for processing the transactions. They claimed they tell every person who pays over the phone. I can pull 2 dozen phone purchases out of the last 14 months if not more, and this absolutely was the first time I was advised of this fee. In a world of delivery fees, convenience fees, and other such nonsense, this unusual fee is not my true issue here. I'm rather unhappy that I've apparently been getting charged this fee for over a year and am only now finding out of its existence. I do intend to take this up with ownership, but for the time being I must change my review on principle alone. ********** The steak sub here is amazing! The pizza sub is excellent as well. Staff is always friendly, and for subs of any kind I'll never recommend anywhere over On The Side Subs!
9 years ago (04-01-2018)
Best subs in the area. Very nice people working the phone and counter.
9 years ago (08-03-2018)
Best subs! The people that work there are amazing! Nobody can come even close to the great food here!
9 years ago (27-01-2018)
Very convenient & fast service. Nice people and the grilled chicken sub was AWESOME
9 years ago (30-01-2018)
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