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Reviews, get directions and contact details for One Medical

Story

One Medical has redesigned the doctor's office by combining clinical excellence with a modern approach. The outcome is an experience tailored to your needs - same- and next-day appointments that actually start on time, convenient office hours and locations, and direct email access to your doctor. Our members also benefit from 24/7 access to care and the ability to book appointments online, on our app, or via the phone. To make health care easier, we accept most PPO and HMO insurance plans. We ask our members to support the practice by paying a small annual membership fee, which allows us to provide services beyond what insurance typically covers. Come find out why One Medical is the fastest growing primary care network in the country.

Address: 30 Broad Street, 45th Floor, New York, NY 10004, USA
Phone: (212) 530-0630
moc.lacidemeno@daorb03
State: New York
Zip Code: 10004


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
One Medical Offices really are what healthcare could and should be like. The staff and doctors are kind, patient and knowledgeable. They work hard to ensure patients are treated with care and respectfully. They even work hard to help you. The offices are always spotless and extraordinarily pleasant, this one, was no different.
8 years ago (11-01-2018)
I was able to book an appointment as needed. It was all very fast and they have a nice view from their lobby. What I didn’t like was that Aetna, my insurance, told me that they sent 11 different “non routine” blood tests to a lab. Not sure why. I didn’t ask for them. What was suppose to be an ordinary physical exam turned into a $300 bill from some lab. I actually said I didn’t want anything that wasn’t part of a routine physical. The doctor assured me not to worry about blood work costs. So I felt ignored. I don’t think doctors should get involved in insurance conversations if they don’t know about insurance. Maybe now they’ll respond to my customer support emails.
8 years ago (25-10-2017)
I was called 1 hour before my appointment to be told I would need to arrive early for registration purposes. Unfortunately I was in a meeting during the call. While biking frantically to make meeting on time, I called back and let them know that it was late notice to arrive early. They said they'd call me back. I was blocks away from the office when I was told my appointment was canceled because there wouldn't be enough time to perform a physical, which I stated I didn't need. Just prescriptions filled. The receptionist was cold and unapologetic while we rescheduled for 6pm that day. I had to move all my meetings and deadlines around to accomodate. I returned and learned that the registration could have been done before hand (the 3 people I spoke with before did not mention this). I had my appointment which took ten minutes. The doctor was cold. He told me I was very lucky because the lab was about to close and I needed to quickly draw blood. I told him the story from the morning and he was condescending and said most people say they are here or will only be a little late. The only person who had a smile or sense of warmth was the woman who drew my blood. She was stellar. Overall I find the customer service and care sub par. I paid $250 to be treated rude and poorly.
8 years ago (01-09-2017)
The service has been very nice, and one is remiss One Medical @ Wall (Broad) St. fails to make you wait; the "posh" waiting room itself with its views serves as a remedy. Suffice it to say, I can't wait to get the flu, again.
8 years ago (27-04-2017)
The office at Broad St. and the one overlooking Central Park are both chic and comfortable. My physician, Dr. Jani, is an NYU grad and an internist who seems good at spotting problems before they can develop. She is also personable, as are the half dozen or so front office people I have dealt with at either office. (She moved; I followed). I lived 20 years in Cali., and this is a Cali. based operation, with a pleasant, nearly laid back vibe. I sometimes come a bit early and linger just to look out at their amazing views, the kind you see in movies. Never did that before in a doctor's office. If only all doctor offices were like these!
12 years ago (03-09-2013)
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