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One Stop Alterations & Shoe Repair

  1. Georgia
  2. Snellville Shoe Store

Reviews, get directions and contact details for One Stop Alterations & Shoe Repair

About

Fur, Leather, Suede
Wedding Dress, Prom Dress
Men's Suit, Women's Jacket
Any Garment
Specialist with 40 years experience fur, leather, & wedding dresses

Address: 2481 US-78, Snellville, GA 30078, USA
Phone: (770) 978-0009
State: Georgia
Zip Code: 30078


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Reviews
Beautiful people with great service. They have been here for years...this shows in their service. If you got it...they can make it work.
9 years ago (26-10-2017)
Here is the reason I am giving this business a one star, it is not because they do bad work they are pretty good; however, can be rude. I had a few items altered previously with no problem but this one time things did not go well. Along with a clothing item, I had a purse and two pairs of shoes I needed repaired. To make a long story shorter, when I arrived to pick up my items the purse was not there. I was told that they threw it in the garbage. The lady who took my order stated I told her to throw it away, which I did not. Then the older man who repairs shoes told me I should have made sure it was on the ticket. (Well blame me for your mistake). My problem is that they never took responsibility. I would have accepted taking a few dollars off because the purse was not expensive but all I got was "you should have made sure it was on the ticket and you told me to put it in the garbage". I picked up my items and was going to pay a portion of the bill when the guy ran around the counter to block the door. Another lady spoke up (I think she is the wife of the guy who does the shoe repair - perhaps the owner) and told the guy not to block the door and ask me to pay $10. I did and left. I said all of this to inform anyone who goes here to make sure ALL of your items are on the ticket, verify it. And keep your ticket. I am not looking for anyone to loose business but they do need to learn how to handle conflict better. Their conflict resolution with the customer sucks...
10 years ago (27-07-2016)
Love this place. Did a great job on my several pants in timely manner. I recommend this place to anyone.
10 years ago (11-01-2017)
I have been using this shop for alterations for probably 10 years or so. Without a doubt the best alterations anywhere in Snellville! She can fit any size, large or small to perfection! Very high quality work, each stitch counts with Mrs. Hannah. I have never used the shoe repair service.
10 years ago (15-08-2016)
Took two of my husbands suits to be altered and the quality of work was outstanding. They looked great.., like two new suits. Friendly people and timely service.
10 years ago (06-08-2016)
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