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Oregon Community Credit Union

  1. South Salem
  2. Oregon Atm

Reviews, get directions and contact details for Oregon Community Credit Union

Oregon Community Credit Union
Address: 2755 Commercial St SE #100, Salem, OR 97302, USA
Phone: (503) 588-2347
State: Oregon
City: Salem
Zip Code: 97302


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info
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Reviews
Had an amazing experience with my refinance so I ended up switching all my accounts here. Win for me as they don't charge all the crappy fees big business banks do. Great customer service from Peggy.
7 years ago (05-03-2018)
My wife and I got wrapped into a scam over a bed that we were selling online. When the purchaser send us a check for it that we deposited and then asked for a refund, I went to OCCU after a few days to confirm if the check was cleared and if it would bounce before I would send any money back. When I asked the teller point blank if the check would bounce he told me "No, it's fine" and gave me no warning or disclaimer that the check could bounce. I foolishly believed him and sent money back that day. The day afterwards however, the check bounced. When I called OCCU out on the lie that they told me about the check not bouncing, they took no financial or any responsibility for the lie that they told and the warnings that they made no attempt to inform me of. To add insult to injury they said the issue was my responsibility and not theirs. My wife and I are now looking for a new bank. If you care about your finances being secure, I'd avoid OCCU!
7 years ago (15-03-2018)
Do not get an auto loan here! I got roped in via an offer from a dealer--I didn't feel comfortable but decided what the heck. To confirm some of the foresaid, they are very difficult to work with. Your account number is not available even on secure parts of the site or in electronic bills (doesn't make sense if you are paying bills manually). My biggest issue is when it came time to trade-in my vehicle, my dealer sent a check with the correct account information to them--10 days after I called in to check on the check after the dealer confirmed it was received. They advised they are unable to research payments on their end. Doesn't make sense, all companies have the ability to track checks received. Nice people on the line, but I suspect they are not well trained or they are just call centers with no experience in the job. Also, alot of the security measures they have do not make sense (ex: When was your last ATM withdrawal on your account? I have an auto loan, never.)
8 years ago (12-12-2017)
I've been a member here for probably 10 years or more. They always take care of me. I just called and (once I selected an option) there was no wait time at all to talk to a real person. The folks at this location, as with every location I've visited, are always super friendly. Keep up the great work!
8 years ago (13-10-2017)
Oregon Community Credit Union was great when it came to vehicle loans, so I thought I’d give them a shot when it came to everyday banking. Awful! Problems every time I turned around, and not even a call center to assist if it wasn’t traditional “banker’s hours”. In most cases they corrected their errors, but that was only after hours and hours on the phone. Their 3rd party bill pay system is haphazard at best. Their internal processes and practices are sorely in need of modernization, including their training and customer service. I should have walked away when the representative at the branch was getting chewed out for messing something up earlier in the day in front of all the customers in the building, ridiculously unprofessional. I’ve closed my checking account after less than three months.
8 years ago (08-12-2017)
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