Orthopaedic Specialty Group

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Address: 305 Black Rock Turnpike, Fairfield, CT 06825, USA

Phone: (203) 337-2600

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State: Connecticut

Zip Code: 06825

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Reviews

The office is beautiful! I'm going to preface this by saying I have no experience with the actual physical therapists or chiropractors. I simply dropped off my father for his appointment and remained seated in the waiting room. I'm sure the remainder of the staff is lovely. My only qualm is with the women at the front desk. While I waited I was forced to listen to them talk unkindly about patients who were calling in. I was surprised and honestly disappointed. I work in customer service and can understand their frustration. It's absolutely normal! But I would never express my anger in an area where other patients can so blatantly hear. One woman ranted about how annoying a gentleman was because he always call to schedule an appointment and misses them constantly. The other woman quickly jumped in to say she knows exactly who that is and she can't stand him either. That's not what you want to hear ever but especially not during your very first experience with this office. It left a bad taste in my mouth.

 8 years ago (01-04-2017)

Most of my family has been here.  Their front desk staff is helpful.  Their medical assistants are knowledgeable & their doctors , we saw Dr. Lucke this time.  He spent a lot of time with my kid, talking to him about sports medicine & injuries to athletes, (which was why we were there). Answered all our questions, & eased our anxiety about the injury.  

 8 years ago (07-05-2017)

Very very very terrible long waits to see the front desk, needs more staff before the line "Penn Stations'" to the Elevator.  And, hate the fact you always have to fill out a survey for every visit to the doctor, not Physical Therapy.

And, the staff are very terrible because they take too long with the front desk.

 8 years ago (31-05-2017)

From urgent care to x-ray to surgery to physical therapy, they were great and took care of all of my issues!

 8 years ago (12-05-2017)

I would give OSG a higher rating if I could. I have never been taken care of so efficiently and the staff was all friendly and knowledgeable. I play rugby and am injured constantly, and I have to say out of the nearly dozen orthopedic doctors I have been to this has been the best.

 8 years ago (06-10-2016)

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