OSF PromptCare: Glen Park

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Address: 5114 North Glen Park Place, Peoria, IL 61614, USA

Phone: (309) 655-2431

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State: Illinois

Zip Code: 61614

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Reviews

Every time I come here, I never seem to have a long waiting time. It also depends on the time you come in, so if you are reading this comment right now, you should check the busy times of the Prompt Care. If it is busy, that is not under the control of the office. If it's busy, it's because there are a lot of people who need to be seen and you are not going to be the special snowflake who comes in and leaves within the hour. Stop blaming the office for being busy. That's like blaming a baby for being noisy for crying too much. Get over it.

Also, every staff member I have come into contact with have been extremely nice and accommodating. They made sure everything was clean and tidy. They were very easy to get along with. I didn't feel uncomfortable at all. With the medications I take, I usually get the stink eye but I never felt inferior one bit by any of them.

I'm not an ass kisser. I am a server and can tell if I am receiving good service or not as well as identifying the aspects of my experience that could be negative may possibly be out of the control of staff members, such as the wait time to be seen. Again, you aren't a special snowflake. If there are a lot of people there, you will have to wait like everyone else. If you can read this message, you can check what times the office is usually busy.

My only constructive criticism: I went there yesterday and I didn't have my phone (it was lost). I was looking for a magazine to make the time go by and all I found was a pregnancy magazine lol. Maybe have some more variety and/or newspapers available? Maybe then the special snowflakes won't complain too much about the wait. They'll be distracted as I was reading the pregnancy magazine.

 9 years ago (17-03-2017)

Went for back pain, received advice for ibuprofen. Not a script. Then they hit me with a $450 bill. I gave them insurance info, they did not file it in time (most insurers have a time window for filing before they won't pay). I suppose I'm stuck with the bill, thanks for the advice about ibuprofen. Next time I'll webMD it...

 9 years ago (16-05-2017)

Went in there for a ear infection and back pain and was treated like as if i was a drug attic and was told i couldn't have narcotics even though I never asked for any for I'm very careful on any medication offered to me so I ask the Dr about side effects on a pain medication she offered me and she said there wasn't any and after i bought them i found out there was, people with heart disease shouldn't take them and i have heart disease then they kept lecture me on getting a primary Dr, why do I need one i thought this place for people who don't go to Dr that much. Can never trust Catholic hospitals and this place is one of the reasons why I don't.

 9 years ago (26-04-2017)

I had an upper respiratory Infection. I went to prompt care, got my diagnosis and a letter to return to work within 30 mins. It wasn't packed at the time. The doctor was quick but thorough. I would recommend on a time of day that isn't too busy. Before 5pm for sure.

 10 years ago (14-09-2016)

After waiting a half hour to register I was informed it would be another hour before I was seen. They should not be called Prompt care.

 10 years ago (18-11-2016)

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