Osseo Ford

Reviews, get directions and contact details for Osseo Ford

About

Osseo Ford Sales and Service, Your Locally Owned and Operated Ford Dealer since 1992.

Story

We are a Dedicated Knowledgeable Family, Committed to Delivering Mobility to our Customers & Community Through Lasting Relationships built on Trust & Values

Address: 50825 Spruce Rd, Osseo, WI 54758, USA

Phone: (715) 597-3185

Website

moc.otuaoesso@ofni

State: Wisconsin

City: Osseo

Zip Code: 54758

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

The guys are a great group to be around and do a great job of getting you in and out

 8 years ago (24-03-2018)

Great people and great service at a workable price.

 8 years ago (04-03-2018)

Great group to work without!  They meet all your expectations of sales and service

 9 years ago (29-12-2017)

Love the car and they were so nice as I bought the car.  Must be just sales tactics but once you buy it you're not their problem anymore.  Car is great except I left the lot with a passenger door that doesn't open.  Left with 13 miles to empty.  Put in almost $40 at gas station myself. Promised a gift card.  I was satisfied at this and would have been fine had it been mailed out right away.  A week later I was setting up a time to bring it back in to fix the door (an hour drive to get there) and was told they would fill up the car when I come in. This is when they lost me as a customer.  She did not follow through with her agreement to send the card and I don't typically drive with a completely empty tank so if I drove it there for them to fill.. I'd be getting less than 1/2 of a tank.  This just tells me as a customer, that once I leave the lot... service ends.  I said this was not acceptable and then she mailed me a gift card.  $20.  Not even a word written on it, just a gift card and receipt, no I'm sorry or anything.    Nothing about the inconvenience or the poor service of sending a customer out with 13 miles until empty.  I called the dealership and asked to speak to a sales manager. Was told he was with a customer. I left a detailed message that I was upset and asked for a return call. The man on the phone was cold and didn't even say "I'm sorry you're upset" or anything. I never got a return call.  I did receive another gift card in the mail after I let the sales lady know how upset I was. I did not open it, I will be mailing it back. I don't need the gas money, I need to feel like I'm a valued customer, or next time I'll go somewhere where I feel I am.

 10 years ago (18-11-2016)

Got my new 2017 Ford Escape on Friday.  Got about 75 miles under my belt, and really enjoy it.  After the Fusion, I was a bit concerned about handling on these Wisconsin Country roads, but no problems.
Great car. and Great people at Osseo Ford.  Thanks Shannon.

 10 years ago (10-03-2017)

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