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Pacific Sales Kitchen & Home

  1. California
  2. Moss Beach Home Goods Store
  3. Redwood City Furniture Store

Reviews, get directions and contact details for Pacific Sales Kitchen & Home

Pacific Sales Kitchen & Home
Address: 240 Walnut St, Redwood City, CA 94063, USA
Phone: (650) 381-7199
State: California
Zip Code: 94063


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Reviews
Service here is hit or miss. Sometimes they are friendly and sometimes it feels like they just want you to order and get the heck out of their store. The latter was our experience during our last visit. Obviously we left without ordering and went somewhere else to spend the $1,500+ on new appliances. That's how it goes. You're not the only game in town. Not by a long shot.
9 years ago (12-07-2017)
We bought a brand new Fisher Paykel dishdrawer that was defective. I called the store and they told me they would get a technician to call me back and even placed an escalation on it. No phone call back after two full days. I called the person who sold us the product and he told me to call Fisher Paykel directly. Basically I have been waiting around for two days for someone to call me back when all along I could have called Fisher Paykel. When I called to complain the woman at Pacific sales told me it is protocol to use their service first (Geek Squad) before contacting the manufacturer directly. The man who sold us the product told me I could have called Fisher Paykel initially. If I was advised of this right away I would have my dish washer fixed by now! Their "so called protocol" only inconvenienced me more! Anyway, bad experience all the way around with buying a very expensive defective product coupled with poor customer service!
10 years ago (20-10-2016)
Selection is a little more than other local options. Pricing is artificially high on some items expecting a price match. Sale items are competitively priced to move.
10 years ago (07-06-2016)
I am thankful for all the staffs working in Redwood city Pacific Sales! !! Their customer service is 5 stars!!! I have been to many stores none of them is like Pacific Sales in Redwood City. I will go there anytime for my home appliances.
11 years ago (25-11-2015)
The staff at Pacific Sales Redwood City have been wonderful and very accommodating throughout a complicated long process of decision making and remodeling, interrupted by life. Aurelio in plumbing, Mike in appliances and Rosie, in customer service could not have been more helpful throughout the process. We are very happy with the end results.
11 years ago (14-10-2015)
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