Panera Bread

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From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Encino is here with warmth and welcome. Panera Bread. Food as it should be.

Address: 16624 Ventura Blvd c, Encino, CA 91436, USA

Phone: (818) 464-9906

Website

moc.daerbarenap@7324efac

State: California

Zip Code: 91436

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Reviews

Some food and two very scared children pretty much sums up my experience here today. When we ordered from a very friendly and very sweet cashier, we asked if our kids meals include drinks, which we were assured they do. 

All of a sudden, a manager, Natalie Drummer (sp?) came out to ringing us up and everything went downhill from there. When we questioned why our bill was so high, it turned out that my kids drinks were not included after all. 

The cashier even confirmed to the manager that she told us of the drinks are free, it wasn’t a big deal except for the huge amount of attitude we got from the manager because we were magically supposed to know their own policies better than they do. 

She went on a rant explaining how the drinks were clearly a different line order on her computer, except she had no idea how to explain to us how we’re supposed to see the computer from the other side of the counter.

She rolled her eyes so much and was so rude that I actually had to stop and ask her to keep her frustration to a minimum and stop being rude in front of my children. At no point did she apologize or improve her demeanor towards us, she huffed and puffed and ran off before saying thank you  or sorry or giving us a receipt.

My poor children were so freaked out they were afraid to drink their drinks during lunch. The manager then proceeded to keep coming around and cleaning the tables around us, making us extremely uncomfortable and just ready to get out of there.

Definitely not a place I would ever come back to you, but I do urge the owners to have some better management training for their employees, especially when small children are present.

 8 years ago (29-10-2017)

I made a rapid order online for 1:15pm. I gave me the order from the counter (not rapid pickup) at 1:30pm when the food was not warm anymore.

 8 years ago (15-10-2017)

I love this Panera. It's central on Ventura Blvd. The manager was so wonderful to speak with today. He has a great attitude. The staff were very friendly and my salad was ready for pick up when i got there. 

 8 years ago (07-07-2017)

I sometimes come here to buy my daughter's breakfast before I drop her off at a nearby school.  The parking lot has front access from Ventura Blvd weekday mornings only.  We all would drive through parking lot of Panera Bread/Chipotle/others in the mornings as a shortcut to drop our kids off.  But the businesses put a stop to that!!! Anyway,  the prices are just a little bit too high for me, but I like it nonetheless. For example, just a personal cream cheese packet is about $2-3...I think.  The employees are so friendly that I don't mind coming here.

 8 years ago (07-06-2017)

Clean, fresh food and nice help.  The Napa Almond Chicken Salad sandwich on sour dough was delicious.

 8 years ago (28-10-2017)

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