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Panera Bread

  1. Florida
  2. Lady Lake Cafe

Reviews, get directions and contact details for Panera Bread

Story

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lady Lake is here with warmth and welcome. Panera Bread. Food as it should be.

Address: 1181 Main St, Lady Lake, FL 32159, USA
Phone: (352) 750-3909
moc.daerbarenap@3233efac
State: Florida
Zip Code: 32159


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Reviews
Fast service, good food and very clean.
8 years ago (30-10-2017)
Terrible Service - Rude Employees! Today I ordered through "Rapid Pickup". A Ham, Egg & Cheese Breakfast Power Sandwich $ 4.29, and a Gluten Conscious Triple Chocolate Cookie with Walnuts. My meal was due to be ready at 8:27am At about 8:29am I checked the rapid pick up shelf and it was not there. I waited 5 minutes and checked again, still not there. I waited another 5 or 6 minutes and still not there. Finally I decided not to wait any longer and I left for about 20 minutes. I came back around 9:00 am and my food was still NOT on the rapid pick up shelf. I was so hungry, I decided to go somewhere else to get my breakfast rather than try and argue with one of the employees about it, so I left to Burger King, got my food in about 2 minutes, and then went home. I called up Panera Bread and spoke with a young male manager who I believe was named Bill. I told him my name and explained what happened. He then told me "I am looking at your food and it is right here GUY." ......"GUY"? …Excuse me? This lack of respect infuriated me and I reminded him what my name was, and he said "excuse me I mean sir". After that he kept repeating that my food had been ready. I did not care to know why I could not find my food on the rapid pick up shelf for over half an hour, so I asked for a refund. He put me on hold for 5 minutes and told me a refund was being processed. The reason why I started ordering my food through rapid pick up was to avoid interacting with the rude, staff at Panera Bread. In the past whenever I have asked an employee a simple question, like where something was, I would be greeted in a loud, hostile manner, as if I was rudely interrupting them, and they would dramatically thrust their arm out in the direction I needed to go, with a look of impatience and disgust. I remember the teachers in kindergarten used to point like that. Do the employees at Panera Bread in Lady Lake Florida consider their customers to be like kindergarten children? Once I made the mistake of laying down my electronic pager down on the table where customers pick up their food, apparently it was in the wrong spot, and one of the young cooks there looked at me with contempt and commanded me to “put it in the basket!”, once again thrusting out her arm stiffly and pointing to her right. Gulp! Excuse me! I have had Innumerable problems with Panera bread’s card readers while ordering, and instead of admitting that they need new ones, the cashiers insist that there is something wrong with YOUR card, or that YOU are swiping the card wrong, all the while trying not to laugh and smirk as you flounder and fumble. There is no accountability for Panera Bread employees, THEY BELIEVE ANY PROBLEM WITH A TRANSACTION IS ALWAYS THE CUSTOMERS FAULT. Panera Bread workers also seem to resent it whenever I use my Panera Bread Member Card, I use it to get discounts. But, because it is an extra step that slows down the transaction, the cashiers don’t want to deal with it. I suggest either Panera Bread stop accepting member cards, or train their workers to properly handle them. The staff always seems overwhelmed with the volume of business they receive at their restaurant. They try as hard as they can to rush customers through their orders, never giving them enough time to read the menu. Instead, they pressure you to order as quickly as possible and then get out of their way. Meanwhile, the cashiers give you artificial smiles and lifeless enthusiasm. I HONESTLY BELIEVE THAT MANY, IF NOT ALL PANERA BREAD EMPLOYEES, DEEPLY RESENT WORKING, AND THEY THINK THAT THEIR JOB IS BENEATH THEM. Sadly, the food at Panera Bread is delicious, but the experience is ruined because the employees don’t know how to treat the customers, and demand that you respect them rather than give respect to you, the one who pays their for their wages. Even when you try to order through rapid pick up to avoid all this, they sabotage you by preparing your meal only after you have left out of frustration.
8 years ago (12-07-2017)
Great bagels, quick service even when busy!
8 years ago (10-10-2017)
Great quality. Healthier choice. Always a favorite!
8 years ago (26-08-2017)
Good food and fast service.
8 years ago (29-09-2017)
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