facebooktwitterpinterest

Reviews, get directions and contact details for Papa John's Pizza

Papa John's Pizza

Story

Better Ingredients. Better Pizza. Papa John’s. - For Delivery or Carryout, we make a superior pizza from fresh, never frozen dough, all-natural sauce, fresh-cut vegetables, and real meats and cheeses.

Address: 16981 Chagrin Blvd, Shaker Heights, OH 44120, USA
Phone: (216) 991-1960
State: Ohio
Zip Code: 44120


Similar places near
Hibachi To Go Hibachi To Go 13 meter Nice portions and good flavor for the price. It's not exactly the fancy hibachi steak...
Boston Market Boston Market 86 meter Boston market is life...this particular one in shaker hts has great service with a sm...
Pizza Hut Pizza Hut 167 meter They don't answer the phone. Delivery is 2 hours late. Attitude is their speciality!!...
Shaker Heights Country Club Shaker Heights Country Club 1 miles The staff is very polite and they put the visitors first above all else.
Wingstop Wingstop 1 miles The wings were absolutely amazing. It takes about 17 minutes for the wings to be full...
Little Caesars Pizza Little Caesars Pizza 1 miles Love..this store...great services...awesome employees...and pizza made to perfection....
The Pearl Asian Kitchen The Pearl Asian Kitchen 1 miles Server was knowledgeable and efficient. The food was well prepared. Our first visit a...
QDOBA Mexican Eats QDOBA Mexican Eats 1 miles Food was good. Servers were pleasant
Swerve Grille Swerve Grille 1 miles Very small not a good place for birthday parties. Was asked to leave because they ov...
Fu Sheng Fu Sheng 1 miles The customer service was great ...I personally didn't experience any rudeness ... How...
Taco Bell Taco Bell 1 miles Short wait time food was hot! Manager actually came out and asked if we enjoyed the f...
Nawlins City Express Nawlins City Express 1 miles I had the shrimp and grits and my BF had the chicken gumbo. The food was delicious. I...
Wendy's Wendy's 1 miles Got in line tonight at 9:32p with 5 cars in front of me. Got to the order screen at 9...
Saffron Patch Saffron Patch 1 miles Hired Saffron Patch to cater at my wedding reception. 5 star service and food. We had...
Dave's Cosmic Subs Dave's Cosmic Subs 2 miles Great sauce! Amazing subs. Better than the national chains by far. Sloppy Dave's (mor...
Best Gyros Best Gyros 2 miles I frequently visit this Best Gyro location at least once a week and always order the ...
Dewey's Pizza Dewey's Pizza 2 miles Really great pizza place - service was fantastic and quick (seated in under 10 min a...
Teresa's Pizza-University Hts Teresa's Pizza-University Hts 2 miles I recently had a baby shower and I ordered two large pizzas and fifty wings. The orde...
Reviews
Don't order here! Truly terrible customer service due to short staffing. I feel bad for the employees but the franchise owner has to do better. We ordered a delivery pizza using the Papa Johns app with a 1 hour estimated delivery. After 1hr and 15 minutes I checked the Papa Johns delivery tracker which said the order was completed. I was confused by this since we didn't have pizza yet. I have been on hold with the store for 15 minutes trying to get through to ask about our order status and just found out the pizza that we ordered 1.5 hours ago with 1 hr estimated delivery time just came out of the oven so it probably will be 1 HOUR LATER THAN ESTIMATED DELIVERY. Seriously, order anywhere else.
8 years ago (30-09-2017)
This location needs the entire staff flipped. Not a single ounce of tact or urgency to be found here. I walked in to an employee leaning on the counter from the customer side with his pants under his ass showing is underwear while he was scratching his ass and then continued behind the counter. Needless to say I kept a close eye on him. He seemed to be a delivery driver. Called the order in at 8:51pm, order submission was completed at 8:56pm, at 10pm still no pizza after being told it would take 20-25 minutes before ready to pickup. When I arrived they tell me it wasn't out of the oven yet. The customer service here blows. When I finally got my pizza all of the toppings were in the center of the pizza. I am never revisiting.
8 years ago (28-10-2017)
Ordered my pizza around 8 pm. At 11 I called to ask about my order and the driver told me the pizza was just getting out the oven and that he was on his way. It is now 12:30 am and I still have no pizza. Second time this has happened I would not and will not order from here again. I live around the corner there is no reason I should be waiting 3-4 hours for a damn pizza.
8 years ago (28-09-2017)
Terrible customer service, even the pizza is hit or miss. Counter staff doesn't acknowledge my presence, delivery is slow and the drivers often make me come out to the car, dont ring or knock or anything. One time I didnt have my phone on me and she just started beeping the horn. I live really close, but I think this spot is out of chances.
8 years ago (01-10-2017)
Not only late, but pizza was burnt. Please do not order from this location.
8 years ago (20-10-2017)
Comment on this business

to add Papa John's Pizza map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy