Pizza Hut

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Get oven-hot pizza, fast from your local Pizza Hut in Shaker Heights. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus

Address: 16800 Chagrin Blvd, Shaker Heights, OH 44120, USA

Phone: (216) 921-6771

Website

State: Ohio

Zip Code: 44120

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Reviews

They don't answer the phone.
Delivery is 2 hours late.
Attitude is their speciality!!
I will never ever buy from them or order anything.
DONE!

      
      
      
 7 years ago (01-11-2017)

This was the worst pizza experience I’ve ever had. We ordered two hours before calling and kept getting a “making order” email. I finally called after two hours and they said we failed to answer... we never received a call. They never once apologized and said they cancelled our order because they “couldn’t get a hold of us”. They never even tried. DO NOT ORDER FROM HERE IF YOU’RE HUNGRY.

 7 years ago (29-10-2017)

I ordered online and my ETA was 20 minutes. 30 minutes later I called the store and they said my pizza was on the way. I ordered at 10pm and called at 10:30pm. By 10:50 I called back and they placed me on hold, mind you they put the phone down and didn't actually press the hold button. I overheard two guys saying where is her order and one guy said it's in there at the bottom (talking about the hot box in the store). The guy came back to the phone and said my pizza was on the way. I asked was it going to be fresh and he said yes definitely. My pizza's came at 11:30pm and both were cold. Of course I called the store again and explained the situation. I also was considerate because it was busy Friday night. I live right around the corner and no way my pizza should be cold upon arrival! They guy took my name and number and said his manager gave him the ok to give me a $10 credit towards my next purchase. I called today to order again and they showed no record of any credit. I told the guy on the phone thank you and I just won't order from them again! I shouldn't have to re-warm a pizza I paid for that the store just so happened to forget to deliver until I called. This is not my first bad experience with Pizza Hut on Chagrin Blv. Shaker Heights, OH 44120

 7 years ago (22-08-2017)

Incredibly slow, and the pizza and wings were COLD when they arrived. The wings also were not tossed well.

 7 years ago (17-10-2017)

Great pizza, only thing I didn't like is the fact that they don't deliver to my address 

 7 years ago (21-08-2017)

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