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Papa Murphy's Take 'N' Bake Pizza

  1. Utah
  2. Mapleton Meal Takeaway

Reviews, get directions and contact details for Papa Murphy's Take 'N' Bake Pizza

Papa Murphy's Take 'N' Bake Pizza
Address: 655 E 400 S e, Springville, UT 84663, USA
Phone: (801) 491-0789
State: Utah
Zip Code: 84663


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Reviews
Ordered and PAID for pizza online, apparently this doesn't give you ANY priority, as they not only waited until I got there to make my pizza (bare in mind that it is promised 30 mins after ordering that it will be finished for you to pick up, but they don't back that up with anything, no guarantee, their promise is worthless) even the lady that was in front of me in line ordering got hers before me. I ordered and paid for mine 30 minutes before she did. I should have just been picking it up. When I asked why I had to sit around and wait they said they had just finished a rush, to which I asked again, why I should have had to stand around and wait? why did everyone that ordered pizza AFTER me get priority for their pizza over the person who had already paid? why was their time more important then mine? they said that it just was, that walk-ins just get massively higher priority then online orders. I get that in the 90's, but I don't get that today, even the call in order was ready for him to pick up and the order didn't happen while I was there, but the pick-up did. It did give me time to think though, why was I spending an extra 30 mins to drive and pick up RAW pizza to then have to spend an hour using 2 ovens to cook it all? I've learned it is better to just order cooked pizza delivered to my house. Not sure why I fought my family so 15years and had to have papa murphy's? I pay as much or more for the inconvenience. I've seen the light and will no longer be the moron that spends all night driving and picking up(waiting) and then cooking the pizza. From now on, I'm going to have it delivered and enjoy the work free evening. This location has ALWAYS had issues with customer service, which is a direct indication of the mentality of the Owner's. They won't be getting any more of my money.
8 years ago (29-12-2017)
Not very impressed with this place. The last few times I've gone I've had an online order waited the 45 minutes going to pick up my pizza and it's not ready and they're just full of excuses why. Never apologize never try to make it right. Never apologize never try to make it right. And it seems like everytime I go in there all the employees are new and don't know what they doing. I try to avoid going here as much as possible but my family really likes Papa Murphy's and I guess I just keep hoping eventually service here will get better and the employees will start caring more about the impression they make on their customers.
8 years ago (29-07-2017)
I went on a Tuesday night. They were super busy, which in my mind is a good thing. The customer service was good and my wait was reasonably short considering how busy they were.
8 years ago (02-12-2017)
Avoid this store. They are CHEEP! We have purchased pizza from Papa Murphy's for many years. The Springville store is the only one we do not like. They hardly put any toppings in the stuffed pizza. We thought it was mistake at first but it has been the same for three time. Avoid this store. They are CHEEP!
8 years ago (09-12-2017)
We were hosting our grand children and my wife ordered for them. She asked me to go pick up the order. When I returned she wasn't happy because we didn't get everything we ordered. She called and the staff wasn't very pleasant and insisted that I screwed up. It was all my fault that they didn't get the order right. It should have been a simple order because she only ordered three things. ( it is true that maybe I should have asked what was ordered and made sure that the employees were doing their jobs, but shouldn't that be assumed? ). Messing up is a human right but to be belligerent and uncompromising isn't expected.
8 years ago (02-08-2017)
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