Party City

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Address: 9150 N Green Bay Rd, Brown Deer, WI 53209, USA

Phone: (414) 355-3110

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State: Wisconsin

Zip Code: 53209

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Reviews

Went to this location to return 1 of the 3 complete party favor kit that I ordered online.  Long story short...they wouldn't return it because they told me that it wasn't a complete kit when it clearly stated on my order receipt that I had ordered 3 and what each kits came with, but then it was a different excuse not to return something.  Nothing but attitude from Tenecia who is suppsedly a manager.  Was not happy.  Called 1-800-Partycity and the CSR Lee at corporate gladly just credited my account for the favor kit and apologized.  Will never go to this location again.

 7 years ago (15-12-2017)

Prices significantly higher than Bartz's, with poor customer service and the longest lines ever. After 15 minutes of waiting and the line hadn't budged, we went to Bartz's and were much happier and spent just a minute waiting in line. 

 7 years ago (02-09-2017)

Great party store with awesome selection BUT worst customer service I've ever seen!  ALWAYS under staffed at the check out counter and those waiting on you would obviously rather being doing anything else!  I always regret shopping there!

 8 years ago (13-06-2017)

Do they got the Iron Man😍😘😗😙😚 costume

 7 years ago (24-08-2017)

I've been to this store a few times and have not had any complaints. Today, I went to get balloons blown up on my lunch hour. I gave them the 10 balloons, 30 minutes before I needed to leave the store, thinking that was more than enough time. However, they took 2 other people right after me, and did not start mine until 20 minutes after, and that was after me reminding them. In my mind, this is completely unacceptable and really hurts the credibility of their level of customer service. I will not give my business to Party City anymore,  especially when I spent $40 on balloons with them.

 8 years ago (18-11-2016)

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