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Reviews, get directions and contact details for Pasadena Humane Society & SPCA

About

Open door. Dedicated care.
361 S. Raymond Ave., Pasadena, CA 91105

Story

Welcome to the Pasadena Humane Society & SPCA’s official Facebook fan page!

We use this page as a way to share the latest news, photos, video and content about our organization and the animals we serve. Most importantly, we have it in order to have open discussion with our supporters to share their opinions.

Community Guidelines:

We encourage you to share your stories, photos and comments based on your experience at the Pasadena Humane Society & SPCA, but please make sure posts and content are relevant to the organization and related to the topics being discussed. Again, we encourage open discussions, which includes disagreement, but keep in mind that content that is off-topic, offensive, includes profanity or otherwise violates Facebook's Terms of Use will be removed. That includes:
• Spam
• Bullying, intimidation or harassment
• Content that is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence including cruelty toward animals
• Anything unlawful, misleading, malicious, or discriminatory
For more information on Facebook’s Terms of Use, visit: https://www.facebook.com/terms.php.

Views expressed by fans do not necessarily represent the views of the Pasadena Humane Society & SPCA, but we do encourage participation. We appreciate messages, but we may not be able to respond to all of them. Enjoy interacting with the amazing fans of the Pasadena Humane Society & SPCA.

Thank you!

Mission

Compassion and care for all animals.

Products

• Shelter Services—We provide food, shelter and veterinary care to thousands of domestic and wild animals each year.

• Adoption and Adoption Counseling—Our adoption counselors help homeless animals find caring homes after carefully ensuring owner responsibility.

• Behavior Consultation—Our highly qualified behavior specialist is available to answer questions and consult with the public. We also offer training classes on site for dogs.

• Humane Education—School children and other members of our community learn proper pet care and humane treatment of animals.

• Spay/Neuter Program—To control pet overpopulation, we sterilize all animals adopted from the shelter before they go to their new home. In addition, we have a low cost spay/neuter clinic for financially burdened families.

• Animal Control and Cruelty Investigations— Our Animal Control Officers respond to an average of 50 calls per day regarding stray, injured or dead animals. In addition, they actively investigate cases of animal abuse, neglect and cruelty.

• Wildlife—Our Wildlife Program takes in injured and sick wildlife for rehabilitation and relocation, as needed. Our Wildlife Officer encourages people service area to coexist with wildlife by teaching people to live safely and humanely alongside it.

• Volunteer Program—We provide unique volunteer opportunities for members of the community. Their work helps reinforce the humane treatment of all animals.

• Shelter Shop— In our store, we sell quality pet food, toys and accessories. All proceeds from the store help fund shelter operations.

• Dog Boarding—We offer boarding for dogs in a special part of the shelter for a small fee.

Address: 361 S Raymond Ave, Pasadena, CA 91105, USA
Phone: (626) 792-7151
State: California
Zip Code: 91105


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Reviews
Really bad experience there. I went this afternoon to check out the dogs and I fell in love with one. I had to go back home and I called to ask about the dog I talked with a counselor for a long time about the dog and she told me that the dog was available and even told me to go spend time with the dog to see if I like him and I could take him right away. So I drove more than an hour to go there again and waited for more than an hour in line. When finally was my turn they told me that the dog wasn’t available and it was impossible to take him. What kind of service is that? They played with my time, my gas and more important my feelings, I was so excited to take the dog with me today. You don’t do that to anyone. I’m so disapointed of this place.
7 years ago (04-10-2017)
As a life long animal lover and unofficial rescuer (cats and dogs) I admire greatly what the SPCA of Pasadena does. (I have 2 large dogs, 4 cats and 4 horses on 23 acres. Our place is immaculate the our animals live the lives most people wished they had! I understand the need to prevent "impulse" adoptions and to make sure the prospective adopters will be good parents and have appropriate time and facilities to care for the animals for a lifetime.However, some of their adoption staff/counselors need counselling themselves in people skills. My personal experience once (my husband went to adopt a cute black cat we saw online) was strange. He said he came away feeling like he was a "creep" for wanting a black cat. He sensed they thought he was going to perform satanic rituals with the animal simply because he preferred a black cat. What a disappointing experience. Some "counselors" should be fired. They seem rather pious and almost rude at times to us above average, professionally educated and 6 figure salary folks so I can only imagine if you are a person of color with lesser $$ how you would be treated by some staff members. I suggest the SPCA Pasadena Director get more involved in staff selection, supervision and training. Film some of the interviews (covertly) for training purposes to teach people how to be respectful and nice. I won't donate to this charity due to this reason. I donate regularly to the ASPCA or my local County Shelter (food and supplies) whom I find more accommodating. My husband ultimately left without adopting a cat as he felt treated like a "criminal". So today (8/12/2017) I am watching the news and they are "GIVING" them away on CATACON day for $20.00, no questions asked. What idiots they are.
7 years ago (12-08-2017)
We adopted a lovable dog from PHS and had an easy experience! We continue to shop for pet supplies from their store as a way of supporting their excellent work. It's a very nice home for pets seeking new families.
7 years ago (24-09-2017)
My wife and I went down to the shelter and found a dog we wanted to adopt. They took our info and we were told to come back in a couple days when it would be available. My wife called to check on the dogs availability, only to be told that it was lost and they could not find it. They offered no apology and no explanation, just very coldly asked if there was another dog we wanted. Not sure if losing animals is normal practice here, but it's definitely unacceptable. The attitude and dismissiveness of the staff is also unappreciated, and I will no longer visit or recommend this shelter.
7 years ago (27-09-2017)
This place is very nice to pets but horrible and I mean horrible to their customers. If your animal is lost or found whatever the case is anybody was at the front is very ill mannered and does not want to understand or listen to you. Only reason I gave it to stars is because the pets were kept in a nice clean place.
7 years ago (05-08-2017)
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