Petsadena Animal Hospital

Reviews, get directions and contact details for Petsadena Animal Hospital

About

Mango and Whiskey's mommy Dr. Evelyn Sagastume, her husband Wil (the hospital pet) and their team of pet loving veterinary staff are here for YOU!

Address: 959 S Raymond Ave, Pasadena, CA 91105, USA

Phone: (626) 414-5919

Website

State: California

City: Pasadena

Zip Code: 91105

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

My girlfriend and i took our dog in because he has had ear infections and was acting as if he had another one. We expressed this to them they took a quick look in front of us said it was fine we expressed again that he was not acting right and insisted they look again. So they took him to the back to "take a better look" told us he was fine, we paid. Left. Then took him to another vet shortly after and he has an ear infection so bad his ears are bleeding! What did we pay for!?

 8 years ago (12-01-2018)

Good doctor, terribly  run business.  As of October 2017 massive staff turnover continues.  This has been going most of the year. Average front office person lasts a month or two.  There are several new vet techs, one of whom casually told me my cat had lost 2.5 pounds (which should be a major red flag if true).  I told him he was wrong. He reweighed the cat and got it right. No weight loss.  He also forgot to trim the cat's nails as requested.  So, what other errors is he making with, say, with dosages of the vaccines my cat received?  Examples of other problems generated by staff turnover: One gal confirmed my appointment and didn't enter it in the computer so there was no appointment when I arrived. Simple questions have baffled them.  At a vaccination  appointment a new front officer person  asked me what tests and shots my cat needed that day.  I cheerfully provided my best recollection and suggested that she check the cat's records to be sure. It is hard to get through on the phone. Being put on hold for a few minutes is the norm.  I'm hanging in there but not for long if the staff doesn't stabilize.and their quality improve. Much the pity since I think the doctor knows her stuff.

 8 years ago (15-10-2017)

Really fantastic service. Entire staff are super friendly and they are also quick and efficient. I totally trust them with my cat!

 8 years ago (28-11-2017)

I can't thank Petsadena's staff enough. We brought our 5yr old Pomeranian (Jack) in because our baby was having bloody diarrhea. They were so gentile with him and took such great care of him. You have a customer for life!!! I've been to many Veterinarians in Pasadena and I must say that Petsadena is the only Vet I'm comfortable with. Your the best Petsadena!

 8 years ago (10-09-2017)

Dr. Evelyn and her staff are extraordinary! She took care of our pet like he was her own. We just dont have words to describe her generosity.

 8 years ago (02-08-2017)

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Petsadena Animal Hospital

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