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Patagonia Boston

  1. Back Bay West
  2. Massachusetts Clothing Store

Reviews, get directions and contact details for Patagonia Boston

Patagonia Boston
Address: 346 Newbury St, Boston, MA 02115, USA
Phone: (617) 424-1776
State: Massachusetts
Zip Code: 02115


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
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Reviews
The staff there were extremely helpful and pleasant, even though I was not an easy customer to help. I had a giftcard to Patagonia and wanted to use it to buy a backpack, but the store did not have the two backpacks I liked the best from the online store. My top pick was not in stock when they went to order it to ship it to the store, so I ended up ordering my second choice to have it shipped to the store. A couple of days later, I was looking online and saw that the backpack I liked the best was available online, so I called the store and asked them about it. They were able to order that one for me and have it shipped to the store in a couple of days. I compared both backpacks at the store and wanted to keep my first choice, but to do so and apply the gift card to that one, I had to return both backpacks and then pay again for the one I wanted. It was a lot of work for the employees but they were always cheerful and pleasant. Ultimately, they did a great job making sure I got exactly what I wanted, even if it was a difficult process for them. I really appreciated that service and would recommend this store for anyone who is interested in purchasing a Patagonia product. This review is really for the service I received, but to speak briefly about the products themselves, they are expensive and very high quality.
8 years ago (16-08-2017)
Nice store, people seem nice and they host a lot of great free events.
7 years ago (17-01-2018)
Customer service is always top notch at Patagonia. This place is no exception. I had a three year old backpack with a broken strap and they replaced here with zero hassle. Excellent.
7 years ago (19-12-2017)
Great intelligent staff. Superb products.
7 years ago (08-01-2018)
We love anything Patagonia. Awesome company with amazing leadership and environmental conservation.
8 years ago (25-10-2017)
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