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Reviews, get directions and contact details for Paul Kagan - State Farm Insurance Agent

Paul Kagan - State Farm Insurance Agent
Address: 15900 Imperial Hwy, La Mirada, CA 90638, USA
Phone: (562) 947-0551
State: California
Zip Code: 90638


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Reviews
If I could give this office a lower rating I would. Worst customer service I have ever experienced. Like the other review my account is still screwed up. I had been with State Farm for 44 years and had to change insurance companies due to the stupidly of the people who work in this office. LOOK ELSEWHERE!!! You will never hear a peep from Paul Kagan. He allows incompetent people to do all of his interfacing. I have spent hours of my time trying to correct severe over billing problems. If your experience is like mine the mistakes will never benefit you. Get ready to be over billed and under serviced!!!! I can't imagine how horrible my experience would have been had I ever needed to submit a claim. Try a different office and definitely avoid Corina ( she is a rude idiot). Mr Kagan must encourage this low-level customer service because he dismissed all the competent people who worked for Bill Coats and filled his office with ill-mannered and incompetent personnel. STAY CLEAR and spend your hard earned money elsewhere.
8 years ago (02-11-2017)
My agent retired and my account was transferred to Paul Kagan’s Office in June 2017. My account is still screwed up! I purchased a new car needed that added to my account and my old car I gave to my Mom so all they needed to do is transfer it to her own account. It is October and they still can get it right. They won’t return my phone calls or emails and their follow up is awful. Save yourself the headache and find another office. That is what I am going to do. The only reason I rated it one star is because there is nothing lower.
8 years ago (17-10-2017)
The office looks very bright and inviting. Everyone look happy and is very engaging. Cristina helped me with questions I had in regards to my car insurance policies and then made me aware of other services they offer to help protect myself and my family. I wasn't pressured into buying anything which is always a huge plus for me. I highly recommend coming here for your insurance needs and seeing how they can help you.
8 years ago (16-03-2017)
Vee is the best insurance representative , she did an outstanding job in fulfilling my needs and gave me such a good deal with my insurance . I am very thankful with Vee for being so alert and patient with answering all my phone calls ( including the phone calls out of office hours ). She has surpassed my needs and has provided outstanding customer service. Vee is the best give her a raise !
8 years ago (13-06-2017)
Karina and Conrad are very knowledgeable and they are always ready to help you. I give them a five star.
8 years ago (18-05-2017)
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