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Reviews, get directions and contact details for Paychex

Address: 700 Red Brook Blvd #300, Owings Mills, MD 21117, USA
Phone: (410) 581-7700
State: Maryland
Zip Code: 21117


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Reviews
We have used Paychex for a decade, and we've had our share of screw-ups, but they've never been as egregious as they have been this year. I do not know what is happening there, but stay away from this company. Just in the last 2 months they have: paid my staff late (even though we called in payroll 2 days early); not taken out the retirement money, then reversed that and redid it, but still not taken it out; paid thousands too much into a particular state's tax; not gotten our payroll correct 3 out of the 4 times; changed our payroll person 3 times; and the list goes on and on. I spoke to a manager a week ago today and he was going to call me back, but he never did. Even our accountant wants us to go elsewhere. I highly do NOT recommend this company.
8 years ago (04-01-2017)
Paychex is ok, a little higher priced than some of the other well know, well established national companies. They don't wow me but they get the job done. If you keep calling every few months you can get your billed lowered, I hate have to do this, why can't they just give me the best deal they can and be done with it.
12 years ago (20-09-2013)
This company lost my payroll checks on a holiday weekend. Not only did they already withdraw the money from my account, but they couldn't refund it so I had to write another set of checks. This means that I put our double the amount of money for payroll. It is now months later and they will not refund the money to my account nor void the live checks. The only way they will do this is if I sign an affisvait that I will be responsible if the checks are cashed. NEVER AGAIN
16 years ago (28-10-2009)
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