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Reviews, get directions and contact details for Peifer Safe & Lock

Peifer Safe & Lock

About

Our employee expertise and inventory
allow us to meet the hardware and
security needs throughout the Memphis
metro area.

Story

Our mission is to provide the best
mechanical and electronic security
products so our customers can
benefit from the latest technologies.
Headquartered in Memphis, Tennessee,
Peifer Companies LLC (dba Peifer Safe &
Lock & Peifer Access Solutions) has been
providing professional security solutions
since 1985. Starting out as a traditional
locksmith company, we have grown into
an integrator of electronic access control
and provider of patent-protected key
control products.
We are a Tennessee licensed locksmith
company. We also hold the distinction of
being an Authorized Medeco Security
Center (MSC). The MSC program is a
select group of top Medeco/Arrow dealers
that provide superior local, regional and
national sales and service of all the
Medeco and Arrow products. There are
currently 97 MSC’s throughout the United
States and Canada.
The three generations of locksmiths within
the Peifer family have over 45 years
experience serving the mid-south area.
Call us for a consultation (901) 363-6396.

Address: 3747 Cherry Rd, Memphis, TN 38118, USA
Phone: (901) 363-6396
State: Tennessee
Zip Code: 38118


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Reviews
Bought a new used truck. Had to get a key cut for the tie down points in the bed. Home Depot, Lowes, Walmart, and Germantown Hardware did not have a blank for it, but Peter did.
8 years ago (08-12-2017)
I wish to acknowledge the professional service provided by Kara at Peifer safe and lock. Kara worked diligently to assure that the service and items I needed for my rental property 1,200 miles away done the next day correctly. Her demeanor was caring and impressive and made sure all my questions were addressed. I personally experience Peifer excellent customer service from her. She provided resolution to all areas of my concern with perfection. She listened to my concerns and in a matter of time resolved each issue. We've all had terrible customer service experiences. Personally, when I receive poor customer service, I give the company one more opportunity to make it up to me before I sever all ties with them and look for an alternative. But others aren't so patient. In most cases, you only get one chance to make a great impression on a customer through your service, Kara did. It's incredibly important to listen to what your customer is telling you. Never assume you know what's best. Listen objectively and ask questions to get to the crux of the customer's concerns, so that you can help them quickly and efficiently. She identified with my concerns as a customer and explain that she would do everything to resolve any future issue if they occurred. She made me as a customer feel important and was sincere with the transaction. By her being thoughtful and interested in me as a customer will help keep me as a loyal prospective customer and share it with all my friends. Respectively, James
12 years ago (28-09-2013)
They will have my business forever. We had an expensive front door handle/lockset that appeared to be unrepairable. I had been advised by the maker to replace it but the same model is no longer available. Peifer came out within hours and fully fixed it in 20 minutes. Awesome!
11 years ago (10-10-2014)
We were in a very stressful situation, needing to immediately have several locks changed on a rental property. Kara was calm, talking me through the process and handling all details in a time-sensitive manner. Even though she had several jobs on the books, she found a way to get it done so I could sleep that night. Thank you, Peifer!
13 years ago (15-08-2012)
Guy at the counter seemed as if I was bothering him. Didn't speak until it was time for me to pay. Other than that, they made my keys fast.
13 years ago (06-07-2012)
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