Peninsula Subaru

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Address: 3888 WA-16, Bremerton, WA 98312, USA

Phone: (800) 458-5808

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State: Washington

Zip Code: 98312

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Reviews

Had a head gasket leak. Took it here have it repaired (~$3k). Started leaking a few months later. Came back to collect on my warranty and was told it was fine. A year has gone by and now it is leaking oil and coolant. Going to have some one better fix it. Don't trust these guys. Their score is less than 4 stars for a reason.

Update: Got the car taken apart. These guys whizzy wheeled the surface and didn't polish it up... this likely caused my head gasket to fail the second time. Bad maintenance.

 7 years ago (18-11-2017)

If you are in the market for a Subaru you NEED to go to Peninsula Subaru!  The staff is super friendly, prices are good and the selection was impressive.  Walked in just looking and left with a new Outback.  I HIGHLY recommend working with Wesley Jordan.  He is knowledgeable, committed, and funny.  5 out of 5 for overall experience from my wife and I.  Thank you Wesley and DJ!

 7 years ago (17-08-2017)

The experience my husband and I received was less than attentive.  We were attempting to sell our car using a Kelly blue book instant cash offer, and they were the first dealership listed to us from KBB. Their sales staff took a long time to "help." And it almost seemed as though they didn't understand how to use the program. Overall it was a waste of time with people who didn't seem to care of we returned to them later on for business.  We found a fantastic dealership on the other side that was willing to go above and beyond, so it all worked out!

 7 years ago (12-08-2017)

Peninsula responded by email when I requested pricing on a Subaru Limited. They provided a quote with a VIN number, color and other info about the vehicle. I was told that it was in transit and would be available the following week. I asked for additional information about the options that were installed. I received a response that said the car had arrived at the dealership and described the options that were available. I responded by email that I was interested and would drive to the dealership the next day. The salesman asked me to text him before I left.

The next morning I sent a text to the salesman that we were leaving Seattle to drive to Bremerton. He responded: "drive safely." When we were about 20 minutes from the dealership we sent another text that we were close. No response, but none expected.

When we arrived, the salesman was not there. We were told that he was not expected to be there that day but that someone else could help us. I showed them the email describing the vehicle we came to buy and the price. We were then told that the vehicle was in the back of the lot but that it wasn't for sale because they intended to use it as a loaner car for their service department. I was also told that the offer contained a price that was too low.

The manager said that he was willing to give us a good deal on another model or a 2017 Crosstrek, but I had done my research and knew I wanted the the 2018 Crosstrek described in their email offer. He then said we could pay a $500 deposit to reserve a Crosstrek that would arrive in 6 weeks but that he would not honor the price I was quoted. That's when we left.

Wasted two and a half hours driving there to have them dishonor an offer that they said was good through the end of the month. With these folks, even if it's in writing you can't trust them.

 7 years ago (19-11-2017)

Wesley is the man to see down there! Anytime I'm in the market for a car, I see what he can find me. Most honest, down to earth sales person I've dealt with. tell him what you're looking for in a car, and he will find exactly what you're looking for! Go see Wesley, he'll make buying a car an easy process!

 8 years ago (29-06-2017)

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