Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 470 Loucks Rd, York, PA 17404, USA

Phone: (717) 843-0908

Website

moc.syobpep@sutcatnoc

State: Pennsylvania

Zip Code: 17404

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Reviews

Poor service. These guys tried to rip me off on some tires last year.  After a few phone calls to the right people they made it right. We decided to give them a second shot. Scheduled an appointment on line and they called to cancel it because they were booked. They just did the same thing to my daughter. Why have an online scheduler if it is correct. Thats your 3rd strike PepBoys. Manny, Moe and Jack won't get another dime from me.

 10 years ago (15-02-2017)

Consumer tip: Don't service your car at Pep Boys, they are run-of-the-mill extortionists. They will try to trick you into believing there is something wrong with your vehicle in order to sell you unnecessary additional services.

They failed me on emissions due to factors PA emissions guidelines disregard, then attempted to offer diagnostic services only to determine what the cause of my vehicles problems are, which would have inevitably lead to additional costs to fix problems not related to emissions inspection.

When shown paperwork regarding emissions testing guidelines for the state of PA which stated that the check engine codes that resulted in the emissions failure are to be ignored for my car, they argued that those codes were not the cause of the emissions failure. 

It states on the paperwork provided "Failed Emissions - Recommended diagnostic for check engine codes." Their employees are incompetent, and will screw you out of money, whether they know it or not. They do not know PA emissions law.

Please, for the sake of our species, don't support these thieves.

 10 years ago (06-11-2016)

Great customer service! Always a good experience!

 9 years ago (14-03-2017)

Young punk behind the counter got nasty with my wife. Be glad i wasnt with her at the time.

 10 years ago (21-01-2017)

Great service... cashier was very pleasant.  I am a service writer at a dealership... appreciated the service

 10 years ago (22-08-2016)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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