Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 1509 Easton Rd, Willow Grove, PA 19090, USA

Phone: (215) 830-0633

Website

moc.syobpep@sutcatnoc

State: Pennsylvania

City: Willow Grove

Zip Code: 19090

Opening Hours

Monday: 7:30 AM – 9:00 PM
Tuesday: 7:30 AM – 9:00 PM
Wednesday: 7:30 AM – 9:00 PM
Thursday: 7:30 AM – 9:00 PM
Friday: 7:30 AM – 9:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

These guys have been consistently good to me when I take my vehicles there for PA inspections. I have gotten my vehicle back when it was promised Everytime so far. I just got four new tires from Pep Boys on my station wagon and it rides like a dream now. I shopped around for a decent tire at a low price and they had them in stock and put them on fast. The mechanic who performed work on my car was present when I paid and I'm sure he did the best job. I used to work as a mechanic so I am particular about service and these guys do it well.

 8 years ago (06-04-2018)

I have used Pep Boys in the past, and they are very good in a pinch. However, this experience could not have been worse. I brought my truck in for an oil change, lube, filter, and tire rotation because my service contract allows me to us Pep Boys to maintain my warranty. The representative told me it would be an hour to an hour and a half, but my truck didnt move for two hours. I will update this when i actually get it back. This behavior says that Pep Boys is more interested in paying customers instead of honoring it contract agreements and the customers that purchase them. I would expect more; going to the dealership next time. No thanks pep boys!

 9 years ago (22-01-2018)

Normally it is a great experience going there, but I guess on Sunday's the "C" team is at work. What's the point of having an appointment for an inspection  and you arrive 15 minutes early and you end up leaving 4 hours later. Then to add insult to injury, we are told that if we take the car with us and not let them do the repairs, we would have to go through inspection all over again. I get once the repairs are complete they would have to check the work but to state we would have to do a brand new inspection is a little over the top. If this was Grade School and I was giving out marks from A to F, these guys would get a "Q".

 8 years ago (19-03-2018)

Had appointment at 1pm for simple mounting of ONE tire. There was only one other person in the waiting room. Not exactly busy. Every time the door to the car bay opened I looked in to see my car up on the lift with one tire off the car and no mechanics even looking at it. It wasn't until 3pm, 2 hours later that they finished mounting one tire. They offered no apology and I will never go to pep boys again.

 8 years ago (09-03-2018)

Large store, helpful staff. They have large store with large selection of products. Staff were knowledgeable and helpful at the visit. Little hard to see when you're driving up until you get fairly  lose to the turn in.

 8 years ago (06-04-2018)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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