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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 609 S 10th St, McAllen, TX 78501, USA
Phone: (956) 631-0023
moc.syobpep@sutcatnoc
State: Texas
Zip Code: 78501


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Reviews
Janeth is amazing person. She help me out quickly and made the experience great.The tune up was done is 2 hour. Which is great time for auto shop.
8 years ago (01-09-2017)
Went there 4/9/17 with a used truck i had purchased the day before and i needed to get an evaluation on the vehicle to see what needed to be repaired. Mark went above and beyond in helping us, he did a ton of price checking for various parts and services since we were on a budget, made great suggestions, kept in constant contact with our amazing mechanic, Crystal -who is very knowledgeable- and anything he could get us done for free he did. I was pleasantly surprised by their honesty, how fast they worked on our vehicle and how good natured they were. Overall this has been the single best experience ive ever had at a mechanic shop and look forward to going here again for all my future car needs. Love this place and the employees.
8 years ago (12-04-2017)
Asked for motor cycle oil. And a filter. The guys said "this is auto parts". Terrible customer service. They should stock motorcycle oil. Since all other auto parts stores do. I should not be ridiculed.
8 years ago (08-08-2017)
I've been waiting for over 3 hours to change a headlight. The man's hand can't fit where the bulb goes and the lady refuses to help him because she has to sweep so they can close. And this is who Enterprise contracts with????? I will call them tomorrow. This is HORRIBLE customer service. Janeth the manger is the one refusing to help, and is cleaning as I sit here. Amazing. You would think the customers would come first. No idea how she got this position.
8 years ago (09-06-2017)
Great place, takes a while but it's worth it if you're trying to get your vehicle fixed, and fixed right without problems, I'm a happy customer, will go back if anything is needed
8 years ago (17-08-2017)
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