Pep Boys Auto Parts & Service

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Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 831 Montlimar Dr, Mobile, AL 36609, USA

Phone: (251) 460-3161

Website

moc.syobpep@sutcatnoc

State: Alabama

City: Mobile

Zip Code: 36609

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Horrific experience here. I was driving through and my truck blew the timing belt. I was stuck in the parking lot for 3 days while they attempted to fix it. They finished and I knew immediately the truck wasn’t working correctly. There was oil and fluid scattered all over the engine and hood of the truck. Grease marks on the side of the truck. I got back to Orlando finally and took the truck to another pep boys where they found that the truck wasn’t fixed at all. It was leaking a quart of oil a day. Luckily it was under warranty and I finally got it fixed for no cost. What did I learn? Don’t go to this location. It was completely terrible!

 7 years ago (24-02-2018)

Great customer service, even better prices! Highly recommend shopping here.

 7 years ago (15-02-2018)

Bad, bad, bad! I went there for an oil change and alingment. The lady i was talking to was eating and spiting sunflower seeds, and in the same time talking to me. I could barely understand her. Anyway, i got an appoinment for the next day. I got ther next day and in 1.5 hours they said they finished. I get in to the car and there was no sticker about the oil change. I said that's not a big deal. I left the parking lot and the car was pullin very very bad on the right side. It was 3 times worst then wen i took the car to them. I go back in 3 minutes, i waited 1.5 hours for them to put my car back on the stand. In 20 min they called me and said that the guy who did the alingment the first time didn't make the wheel pressure and now is good. I was in a hurry to go to work because i got to their place at 9:30 and now it was 2:00 and on my way to work i realozed that the problem was not fixed. It was better but far from being good. What can i say, i lost a half of a day and i lost my money. I need to take the car to someone that can really do an alingment. This is the first review i ever write and i do this because i am very agravated. Just save your mental health and your money and go to a different place!

 7 years ago (27-02-2018)

It's okay. The staff is knowledgeable. Sometimes they seem to put more importance on customers calling than those in the store. I brought my wife's vehicle in to get serviced & it took more than 30 minutes to get through three people in line. I understand if they were shorthanded. Every time the phone would ring, the person would stop what they were doing & take care of the caller.

 8 years ago (22-09-2017)

Out of a battery for my truck after calling. Switched to a much higher priced battery of course. A gel cell the female clerk stated. I was thinking if my battery is involved in a shootout, I will have more than battery issues.

 7 years ago (04-03-2018)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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