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Reviews, get directions and contact details for Pepe's Hacienda & Restaurant

Pepe's Hacienda & Restaurant
Address: 3615 Dupont Ave Ste 900 , Jacksonville 32217, FL, US
Phone: (904) 636-8131
State: FL
City: Jacksonville
Zip Code: 32217


Opening Hours

Monday: 08:00-22:00
Tuesday: 08:00-22:00
Wednesday: 08:00-22:00
Thursday: 08:00-22:00
Friday: 08:00-22:00
Saturday: 08:00-22:00
Sunday: 08:00-22:00


related searches: Pepe hacienda menu, Pepe's menu, Hacienda meaning, Pepe's mexican restaurant menu
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Reviews
The food was wonderful here. The servers understood our order and special requests. We did have to flag down a server to take our order and to get the check which was a minor inconvenience. Also, the atmosphere needs some work. The decor is tacky and the music is a little overbearing. Overall a good restaurant with decent prices and outstanding food. I did not go to the grocery part so I might have to come back for that another time.
My husband and I have been going to Pope's for years. The food is consistently delicious and fresh. They serve you fast and are always friendly. My friend from Mexico said it was the best authentic Mexican food she's had in Jax!
Great place, great food, great people!! Best Mexican food in town! They have a butcher inside, and bakery with fresh bread. The grocery store has a big variety of South American products.Dine in: YesOutdoor seating: YesTakeout: YesCurbside pickup: Yes
Excellent Mexican food at reasonable prices. Edit July 2022: prices are not accurate on menu. Price was double what was listed on menu for guacamole and they don’t seem to care. Food is still good but the value is gone. Tacos still decently priced but when the menu is not accurate how can you trust them?
Having a great Mexican restaurant just a couple of miles from your house is wonderfully dangerous, in every good way. Be prepared to take food home. It is delicious and tastes great the next day.
LOVE this place! I get the barbacoa in anything... burrito, quesadilla, enchilada... with rice and beans and sweet plantains. It's amazing. The people are nice and friendly. I love the atmosphere and the food is awesome. Plus they have a little grocery store inside as well.
Open on Thanksgiving!!!! Authentic Mexican food like I never tasted. Definitely recommend if in Jacksonville. Customers were almost all Mexicans, so you know the food is real and good. Went there two days in a row and tomorrow, it’ll be third day. So much on the menu and everything cheap and good. Portions are large and we even had to get a takeaway box for half the fajitas and soup. Each time we went, it only cost us USD $22-24. We ordered : Trip one: chicken taco, beef nachos, chicken enchiladas, pineapple drink which hubby and I didn’t like much Trip two: chicken taco, caldo de res beef soup and chicken fajitas, side order of sour cream $1. Well worth it and so tasty.
Consistent horrible customer service. This will be my final time. When ever I shop at their market, I never get a friendly face or a Thank you, you’re welcome etc… English or Spanish. I find them to be rude and definitely don’t appreciate my business. I’ll give my business to other Latino markets that appreciate it. I’ve had decent service at the restaurant but definitely not the market. Never again.
Great place for some real Spanish food. This is a Latino store with a restaurant inside. You can stop to buy your favorite Spanish groceries, spices and herbs or just to grab a bite in their restaurant. They use everything from the store so their food is always fresh. You love tacos or some shrimp cocktail, you will love this place. I could probably eat there every day, too bad I’m not in the area that often. Give it a try, you won’t be disappointed. By the way the tacos on the pic are beef tongue. Not everyone’s favorite, but I don’t mind trying new things.
I walked in on Sunday morning, ordered 3 burritos to-go, paid for the food and even added 20% tip to the order total. As soon as I signed the receipt, the cashier mocked me, an Asian person, by putting her two index fingers to her eyes to do slanted eyes pose and shouted loudly "Chino!" While upset, I stayed calm and picked up my food later and left the place. While I have personally moved on from the incident, I do feel that the owner probably needs to be aware of this before she does to any other Asian person and create a bigger problem. I don't understand her behavior but perhaps a better training could help. Obviously, you don't gain more customers by offending them. Not sure if I was being picked on or not, but also there were two other customers that ordered after I did and got their food before I did. The order was also mixed-up; I asked for 2 carne asada and 1 chorizo but got 2 chorizo instead. All in all, a very disappointing experience, this could have been my go-to place every time I visit Jacksonville, but it does not appear that will be the case. #badservice #raciststaff
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