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Chipotle Mexican Grill

  1. Jacksonville
  2. Jacksonville Fast Food
  3. Jacksonville Mexican

Reviews, get directions and contact details for Chipotle Mexican Grill

Chipotle Mexican Grill
Address: 8635 Blanding Blvd Ste 102 , Jacksonville 32244, FL, US
Phone: (904) 772-1322
State: FL
City: Jacksonville
Zip Code: 32244


Opening Hours

Monday: 10:45-23:00
Tuesday: 10:45-23:00
Wednesday: 10:45-23:00
Thursday: 10:45-23:00
Friday: 10:45-23:00
Saturday: 10:45-23:00
Sunday: 10:45-23:00

Update Info

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Reviews
I went to the Blanding location shortly after they opened for the day. Since it was my first time, I wasn't sure what to expect. To my surprise, the ordering process and food preparation was ridiculously fast. I ordered a bowl and the portion size was enough for three at least. I got brown rice,pinto beans,black beans, chicken, queso,cheese, mild salsa, guacamole and lettuce. It was amazing! I want to try all of the meats! Yum!!!!
I have never been to a chipotle before. That said, I won't be returning to one ever again. The entire workstation was disgusting. The guy behind the counter wouldn't speak to me. I said hi, how are you, and he stared at me. I told him I'd like a bowl with rice and asked a question about the salsa and he just shook his head and mumbled.... Didn't actually answer, or bother to ask someone who knew... When he was done I said thank you, and he wouldn't speak. I also got a side of guac and he hastily put it in a cup and got guac all over the sides and didn't bother to clean it. So the cup is disgusting. Truly, a disgusting and unwelcoming first experience. And at $15 for a bowl with half a scoop of steak... I'm just overall extremely disappointed.
Terrible Customer Service! My order was not filled incorrectly before it arrived at my door! I paid $18 and the manager Jessica REFUSED to correct the situation. She do not apologize or offer any assistance and I had to drive all the way from my house to bring her the wrong order! She needs to be better trained on how to deal with these situations.
Went to this one about 2 weeks ago. Customer service was terrible. The guy making the burritos didn't listen to the customers in front of us when they asked for light sour cream and cheese, he just plopped the normal portion on. He drowned my husband's tacos in salsa after my husband had asked for light salsa. Avoid this location at all costs! The employees look miserable and are not friendly.
I love chipotle, but I'm so annoyed with the phone answering service. Door dash does not allow me to add extra rice to my order, so I was going to call the store and ask them to add it since it's no extra cost. I tried giving the robot an array of different responses and all I got back was the employees can't always answer the phones so please explain what you need and no matter how many times I asked or how many ways I asked, I always got the same response or it would try to take my order. All I wanted to do was talk to someone and it was completely impossible. They need a better system, it needs to allow someone to get thru after failed attempts of being given a solution or the customer asking to speak to someone more than so many times....
It may look like this is half eaten, but I just opened this . I was pretty excited about the new keto bowl . I placed my order through deliver and this is what I got . After calling and speaking to the Manager on duty Alex , no resolution was offered. This bowl does not look like it is portrayed on the menu. There is only chicken cheese and guacamole and a spoon full of cauliflower rice . I would love for Chipotle to make this right, this meal is hardly enough food for a 7year old and definitely not work 13 dollars .
This location does a great job. Food is always fresh and tastes great. I visit here about once a week and have never had an issue.
Chipotle has been my fave quick stop for a decent meal over the last 15ish years. Dallas, Los Angeles, even over in the UK. With noticable food price increases costs + demand, I assume?, I still don't mind spending $12 on average for a meal and fountain drink. I also bring clients to the Chipotle on Blanding Blvd/Youngerman Circle for quick business meetings. The last 3 visits have been subpar, and it pains me to say that. I've come across employees that have been careless or unwelcoming at times, but I tend to give them the benefit of the doubt. People have bad days and I definitely do not want to judge someone based on those minor things. Portions have been unacceptable with the meats I've chosen during these last few jaunts to this restaurant, and as much as I won't want to call a certain individual out, it's been the same person to serve me each of these visits. I've asked to wait for fresh steak being cut right behind him by another employee, and 2 of last three times, he has scrapped the holding bin just to move me along. I'm including photos of my most recent visit, where I barely received half a scoop of steak. The young lady in front of me received a heaping order of steak. I asked to get some of the new steak and was ignored and sent down the line. On my previous visit to this location, the serving of the same steak was not even a full scoopful, and I asked for a bit more - which was a few pieces - and charged for double steak. Although I'd rather not suspect that the gentleman was discriminating I'm his service toward me, it has come to mind. Cashiers and a few more employees that are cleaning up have been nothing short of exceptional. Still, I will have to consider taking my business elsewhere, to other locations I do hope that whatever seems to be causing this young man to have this predisposition toward me, heIm a local businesman won't toward other customers.
Wiw! I was looking for super healthy, super delicious food and found it all at Chipotle Mexican Grill. They have this awesome Organic Lemonade - I got 2, one for now and one fir later. .. My first visit to Chipotle in ages, I will be back soon. Got a steak salad with lots of healthy goodies in it. The steak was tasty & fresh & plentiful.
AHHHH!! the cauliflower rice is amazing!! Thank you thank you. Fyi ordering ahead doesn't always get you a head of the line. When I ordered there was a line for the pick up and the regular line was free Update- 5/2022 service is still good. Got through the line quickly but my purpose for going was chips and guac. Love chips and guac! Only to be disappointed with stale chips. Almost to the point of not edible.
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