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Performance Bicycle

  1. North Carolina
  2. North Carolina Bicycle Store
  3. Charlotte Bicycle Store

Reviews, get directions and contact details for Performance Bicycle

Story

Shop your local Charlotte, NC Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

Address: 4436 South Blvd, Charlotte, NC 28209, USA
Phone: (704) 837-0578
State: North Carolina
City: Charlotte
Zip Code: 28209


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
So I dropped off my bike, it needed a tune-up, I was getting a clicking sound from the crank. So I wanted the tech to check the bearings, also new brakes, tune-up the gear shifts, and a new back tire. The service dept took a couple of days longer than I expected but home boys did a great job on my bike! They gave me a new shifter and a new gear cluster on the rear wheel. I didn't even notice the new equipment until I got home, Great Job!!!
9 years ago (06-01-2018)
Good experience! Was shopping for a helmet with specific features. Found the helmet I was looking for and on sale $10 cheaper than I could find online.
8 years ago (15-03-2018)
Great place to keep your wheels Smith and u in shape
8 years ago (24-02-2018)
STAY AWAY! If you anticipate a warm welcome as a walk-in, especially on a Sunday afternoon of an EMPTY store. Now I know that a busy store at a bike shop doesn't always constitute the presence of customers as some people leave their bikes for servicing however, there were 3 employees on staff - to which all 3 have once serviced my bike in the past. I walk in with a very minor issue which would've been a quick fix for them. Addison approached me to ask what he could do for me, I told him I swapped out my rear tire myself as my old tire had a hole that kept allowing for punctures in my tube BUT my ride is still tough, where did I go wrong in swapping out the tire, I merely wanted a professionals eye. He said, "Oh, well your chain is too tight." I say ok I figured that, could you guys perhaps loosen it real quick? He says, Nope! We can't do any labor right now, He's pretty backed up back there (pointing at one of his coworkers that's ACTUALLY working) I look back at the lone servicemen working and then look at the other employees that were present and think are you kidding? Is this your idea of customer service? To tell a customer no. I pause, stunned, essentially waiting for him to offer up another option. He's says, "Yeah, sorry nothing we can do." I left enraged and in sheer disbelief. He had no intention to service me, he didn't care if I left unpleased, there was no sense of urgency in the atmosphere to leave any customer with a lasting impression. A good lasting impression at that. Customer service once meant meeting the needs of the customer by any means, especially when you're more than capable of doing so. All in all I returned home to push my tire a little forward to alleviate my chain a bit and problem solved. I reported Addison and the establishment to the corporate office. We'll see what happens. Thanks for listening guys.
9 years ago (10-07-2017)
Prices better than at the more boutique places but the service isn't so great.
9 years ago (06-09-2017)
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