Pet Supermarket

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Pet Supermarket has it all for your furry friends. We welcome customers to share their shopping experience with their pets. We sell more than 8,000 pet care products and services on our website and in over 170 stores located in a dozen states. We specialize in pet food, toys, medicine and clothing, and also offer pet grooming in some locations. In addition, Pet Supermarket works with area organizations to host adoptions and related events for animal welfare.

Address: 3439 49th St N, St. Petersburg, FL 33710, USA

Phone: (727) 522-2458

Website

moc.tekramrepustep@ecivresremotsuc

State: Florida

Zip Code: 33710

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Reviews

My girlfriend who went in there for a betta, and not know much about fish. They sent her out with 18 different fish and a betta. Needless to say, the tank c crashed and the fish died. 
That's irresponsible and bad business. Now you have a would be customer that is turned off you the hobby. And you killed a lot of fish.

 8 years ago (30-11-2017)

This happened to my wife today....   No excuse for this.   This Pet Supermarket and it's Corporate are refusing to allow customers to hold an animal before you buy it.  "YOU MUST BUY IT BEFORE YOU CAN HOLD IT"!  How do I know the bunny will bond with me and me with it?  On October 16th I was permitted to hold a bunny that reminded me of my rabbit I had to have put to sleep September 8th.  I felt that the bunny might be comfortable and bonding with me.  I was advised if I wasn't sure, come back Wednesday, October 18th, as two more bunnies would be coming in.  I returned today, October 20th, and was told no animals could be held anymore before they were purchased.  I thought he was kidding and he got real cocky and smirked saying "NOPE!" when I asked again to hold the bunny.  He said "It is our policy not to allow anyone to handle the animals before they are purchased.  I told him that's ridiculous and mean.  His reply (Manager David) was simply its our policy not to allow people to handle the animal before they are purchased.  I had just held one of the bunnies MONDAY.  I called corporate and they agree with this policy.  The corporate fellow stated he'd give me 10% Senior Discount or 10% Military Discount for my disappointment which was nothing because that is on the store's doors for everyone.  And I actually qualify for both discounts.  So the store and corporate we sarcastic and uncaring.  I guess they don't need to sell any animals, which means they don't need to sell the carriers, hutch, hay, kibble, water bottles, food dishes, treats, toys or any of the accessories.  So if anyone know of a pet store that has 10 week - 20 week Mini Holland Lop Ear bunnies for sale and all the necessities, let me know!

 8 years ago (24-10-2017)

Ran in with 3 mins to spare very nice staff super friendly and helpful. Love this place.

 8 years ago (15-10-2017)

I have spoken with your Corporate Offices in Sunrise, Florida. Their stance is they adhere to the store's policy of no holding the pet until you purchase it. That's why so many exotic animals are brought to Animal Services. The owners and pets don't bond. My poor rescue rabbit, I was his 5th owner. We were only to enjoy each other for 2.5 years. He apparently was between 8-10 years old. He was traumatized. I wanted a new bunny who had not been traumatized yet and could bond with my family. I had already held one of this store's bunnies. Actually it was the only one at the time. I was advised and ENCOURAGED to come see two more bunnies that would arrive two days later. I went back three days later and was going to buy at least one, possibly two bunnies. But the rude manager, David, was not caring or compassionate. I had no children with me, I am a senior but I can still walk and talk at the same time (I have my coordination). I am a recent rabbit owner. And the Pet Supermarket employees Oct 16th were very helpful and pleasant. October 20th Manager David was a smart alec "whipper snapper" and appeared to want to cause trouble. I am in this particular store several times a month purchasing pet products for a shut in couple's pets. I will never go there again. They will have to find someone else to be abused by this store and it's employees. I pray that you have no more exotic animals in your store that will miss out on a wonderful home with a wonderful family because your employees are cold, uncaring and sarcastic and really don't care about good homes for their animals. Their only focus is how quick can we sell an animal. Don't worry about finding a good home for the animal. Your corporate office talked with me friday Oct 20th. They called me back. They do have my phone number. You can not help me. I wanted to buy at least one of the bunnies. The very first one I AND MY HUSBAND held Monday Oct 16th, was still there on friday October 20th. It was the bunny I wanted to purchase and I wanted another bunny as it's companion. But Manager David didn't even stop walking away when he told me "NOPE" to holding any animals. I will continue to tell all my many friends, some younger and some older, that your stores are not interested in hooking up animals with good homes....JUST THE ALL MIGHTY DOLLAR! How fast can we get animals in and out of our stores. Your corporate office has made this abundantly clear!

 8 years ago (24-10-2017)

I love the customer service there.  Especially by Michael.  Very nice young man so I would give it 5 stars.  But the other day I went in there and a guinea pig looked like it had hurt it's front legs.  So worried and hate to think of the pain it's in.  I am so shocked by this and upset.

 8 years ago (05-08-2017)

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