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Pet Valu

  1. Ontario
  2. Ottawa Pet Store

Reviews, get directions and contact details for Pet Valu

About

At Pet Valu, we're passionate about pets. We understand pets are your family, because they're our family too.

Story

At Pet Valu, we're passionate about pets. We understand pets are your family, because they're our family too.

Address: 170 Beechwood Ave, Vanier, ON K1L 8A9, Canada
Phone: (613) 842-8769
State: Ontario
Zip Code: K1L 8A9


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Reviews
Low the dog wash set up. Saves my back and Lexie seems slightly more comfortable too
8 years ago (01-07-2017)
amazing place! Big store with a big variety of products and very friendly and knowledgeable staff.
8 years ago (18-06-2017)
Staff was amazingly friendly during my visit. They were informative but weren't afraid to admit to not knowing something. Good assortment of stuff for cats.
8 years ago (17-03-2017)
Worst customer service ever by an employee called Vicky. I never had a problem there in 6 years that I have been buying cat food. Always good mood and great manners except for today. Wow. She rudely accused my 7 year old of stealing without being sure. Instead of asking nicely she just accused and of course my daughter felt humiliated and insisted she didn't do it. And of course she didn't and we did prove it. No apology, instead, defended herself saying that is her job to ask. But she didn't ask just accused. It made me angry. There are always nice ways to ask without accussing. Pathetic.
8 years ago (01-02-2017)
The cashier reluctantly showed me to the section where I apparently would find everything I needed for guinea pigs and left me right away, obviously not available to answer questions. She didn't ask if I required help and whether she could send someone else to assist. Then when I asked for a few questions her answer was that she wasn't familiar with small animals.. She advised me to google the info! What?!!! And she could not answer any questions I had about the products they were selling.. Because she is not acquainted with small animals.. Wow.. Does Pet Valu sell stuff for horses and cows now, so they need to have staff who specialize in big vs small animals?!!!
9 years ago (07-10-2016)
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