Pet Valu

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Address: 1910 St Laurent Blvd, Ottawa, ON K1G 1A4, Canada

Phone: (613) 523-3612

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State: Ontario

Zip Code: K1G 1A4

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Reviews

Very helpful and kind staff. They are knowledgeable and friendly to me and my dog. Huge help.

 10 years ago (21-02-2017)

Horrible service don't buy from here. The employees lie to you to sell items. The manager Lisa does not take accountability and responsibility for her employees mistakes. I spent $100 on an item that the employee told me was 100% refundable in 2 weeks. I brought it back 2 days later because it DID NOT WORK and was told it's not refundable or exchangeable. I spoke with the manager and she didn't work with me at all,  completely didn't care about screwing her customers over. All she cares about is making a sale. The employees don't know anything don't trust them EXCEPT for the tall guy who works there, he seems to know his stuff. 

 11 years ago (01-03-2016)

Reps are helpful but mistakenly told me I could return an item after it was opened. Unfortunately I didn't find out until I went to return it. Another case where corporate saves themselves 70 bucks but loses a lifetime of future revenues. Petsmart here I come!

 11 years ago (02-03-2016)

They don't have much variety. Only carry ginormous litter sizes, which I can't carry as a pedestrian back to my apartment. Kind of silly to only have ginormous boxes of litter...

 10 years ago (10-01-2017)

Always friendly and do what they can to help you out.

 10 years ago (23-06-2016)

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