Petland Naperville

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Address: 720 IL-59 #112, Naperville, IL 60540, USA

Phone: (630) 357-3801

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State: Illinois

Zip Code: 60540

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Reviews

OVERWHELMINGLY EXCELLENT
Claude was friendly, knowledgeable, & very fun to talk to!  The dog lover in him showed as we were speaking about our pets.  The booklet of information that it given to you gives you a detailed understanding of the care you puppy has received.  Certificates and Warranties to ease your mind. #priceless

 8 years ago (15-03-2017)

I want to share some valuable information regarding the owner, Carl, of Petland.  I had adpoted a puppy and was totally in love with him; however, I wasn't so pleased about the process.  I had some negative feelings about how certain things were handled.  I reach out to Petland and Carl responded quite quickly.  He invited me in to discuss my concerns.  I was not able to make it in for a few days, but he patiently waited until I was available.  Carl met me on a Saturday morning and was completely prepared for our meeting.  He had researched my purchases and already knew what some of my concerns were.  Carl and I were able to politely discuss each item and he presented a very solid solution for both parties.  I would recommend adopting from Petland based on the integrity of the leadership.

 8 years ago (30-01-2017)

We just recently adopted out second puppy here. I loved how helpful everyone was. They all loved each and everyone of the puppies. We played with our puppy for aboht an hour or so and they were so patient with us. As we were leaving they all came to say goodbye to him. The entire staff was very helpful when it came to the many questions we had about him. Very happy we chose Petland.

 8 years ago (27-01-2017)

The staff there today was pretty rude. No welcome when we walked in, they didn't ask if we had questions or anything, just walked right by us and didn't even glance. The man and the woman were having a conversation at the desk about her "baby daddy" and if she'll ever marry him blah blah, while we were waiting to ask to see a puppy (we left without seeing it because apparently baby daddies are more important than the customers). And the dog cages were messy, puppies had poop and pee on their legs, and some looked very poorly groomed and cared for. I strongly do not recommend this store because this isn't the first time nor will it be the last, sadly...

 8 years ago (08-02-2017)

I have been to Petland on numerous occasions and have always had a pleasant experience. The staff is always very friendly and willing to work with you so you can bring home your furry friend. I would recommend Petland to anyone who is in search of a life long best friend :)

 8 years ago (11-02-2017)

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