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Reviews, get directions and contact details for Petro Home Services

Address: 141 Knight St, Warwick, RI 02886, USA
Phone: (401) 621-5196
State: Rhode Island
City: Warwick
Zip Code: 02886


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Terrible service and the highest price out there. We tolerated paying an extra dollar or more per gallon for oil from Petro based upon the mistaken assumption that we would receive good service. We are on automatic delivery and we pay for a service contract. 1. They let us run out of oil. 2. They were not staffed appropriately and could not come for over a day. I found another company to get us started with enough oil for the day. When Petro did come the next day, the they charged us at over a dollar more than any other supplier. I also paid another company to do the service that I have been paying Petro by way of contract to perform. Want to test them? Next cold day call their service number and measure the wait time.
7 years ago (22-01-2018)
They used to be a good company. You always paid more for oil with them but the service was worth it. The past few years they've grown too fast and cannot maintain any service. I have several rental accounts with them and they consistently let them run dry then put up a fight when I demand them to be refilled before the properties freeze. As a landlord and homeowner I am consistently dealing with aggrevation due to this company and am in the process of moving all of my accounts away from them.
7 years ago (05-01-2018)
Speed Queen sent them to fix the broken Dryer they sent me. They came and broke something else, then instead of billing Speed Queen because it was under their warranty they billing me for a half hour work $190, And the Machine still broken. 3/14/18 Update: They fixed the problem so i am happy now!
7 years ago (14-03-2018)
My heat is currently out. It's 40 degrees in my home right now. I've called Petro multiple times this morning. At one point, they had me on hold for 30 minutes. As soon as someone picked up the line, they hung up on me. Other numbers I've called (including the 800 number on their website) appear to be down. The phone doesn't even ring. I've Facebook messaged them, sent them two direct messages on their website, and I'm currently on hold on two different phones trying to get my system fixed. I certainly won't be using their services next year. If I could give them negative stars on Google, I would. My wife and dog are sitting in 40 degrees temps while we wait to get this issue resolved. I've never dealt with such terrible service.
7 years ago (07-01-2018)
Cost per gallon for propane from a competitor was quoted as $2.90. Called Petro to get better price and they quoted me HIGHER than what I was paying - $6.40 per gallon. You're kidding me!!!! Your propane isn't twice as good as everyone else's.
7 years ago (17-01-2018)
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