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PetSmart

  1. New Hampshire
  2. New Hampshire Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 11 Brickyard Square Ste 11, Epping, NH 03042, USA
Phone: (603) 734-9022
State: New Hampshire
City: Epping
Zip Code: 03042


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info
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Reviews
Great,had a return easy! Love the pic with Santa!
9 years ago (16-12-2017)
I took my cat to be groomed for the first time earlier this week. This was the closest place to my house, so I chose to go here. Never again. The associate that was to groom my cat, Cathy, seemed like she didn't want to do it at all. Now, my cat is an older cat, and arthritic, but is very sweet and docile. She has long hair, though, and some matting that she was not letting me get out, so I told her that and said it was okay to shave her, but that I would prefer she not be shaved if she didn't need to be. She responded with an attitude, saying that if my cat was difficult that she would have to shave her because she wouldn't put that above her own personal safety. Now, I agree with that 100%, but I never asked her to put my cat's appearance above her personal safety, and the level of attitude with which she responded was entirely unnecessary. Additionally, as I stated my cat is docile, and has never hurt me when I've brushed her, so it's unlikely that she would hurt anyone else. Cathy's entire demeanor throughout the interaction was just unpleasant, and she also handled my elderly, arthritic cat roughly, in a way that could have exacerbated her condition, with full knowledge of said condition. Additionally, when I came to pick her up the groomer wasn't present, so I couldn't ask her how it went or what she ended up having to do. I give two stars because the rest of the associates that I interacted with were great, but since Cathy was the only option to groom cats I would never recommend taking your cat here. In the future I'll be driving the extra distance to Raymond to take her to Hair of the Dog Grooming Pawlor in Raymond, where their cat groomer actually likes cats and handles them gently and with kindness. UPDATE: I went in to Petsmart to express my concerns, and in addition to refunding my money in full they thanked me for bringing my experience to their attention. I still wouldn't recommend the specific groomer that I encountered but I would recommend the store as a whole. They seem to truly care about their customers and the experience we have there, which is rare for a big company like them.
9 years ago (03-06-2017)
This pet smart locations satisfactory team was amazing. They were friendly and nice. The store associates and manager's helped me with all my problems and took the time out of their day to make sure I got what I needed. Really a great place. Thanks again.
10 years ago (29-10-2016)
We use the groomer for the nail grinding walk in service. The last time we were in we were helped by a woman named Audrey who was pleasant and fantastic. The last time we brought our puppy (she's 7 months old and rambunctious) to have her nails ground down you would've thought there had been a death in the salon. No one smiled, no one was polite (not rude) but more apathetic than anything. They made me feel bad for daring to ask to utilize this walk in service. I was extremely disappointed with the customer service. It was down right poor.
10 years ago (02-11-2016)
We brought our three little dogs in to be groomed for the first time this weekend. We had such a wonderful experience! The groomers did a great job with the doggies cuts and really went above and beyond making sure we (us and the dogs) had a pleasant experience. I would highly recommend the groomers at the Epping Petsmart!
10 years ago (11-04-2016)
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