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Reviews, get directions and contact details for PetSmart

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Greenville PetSmart today!

Address: 1125 Woodruff Rd #900, Greenville, SC 29607, USA
Phone: (864) 284-6398
State: South Carolina
Zip Code: 29607


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Reviews
My husband stopped in today looking for a dog crate. The store manager, Steve, was very quick to assist with finding the correct crate he was looking at online. He price matched the crate we were looking at to the online price, as well as carried it to the car so my husband could carry our daughter. Best retail experience we've ever had! Thanks Steve!
9 years ago (23-11-2016)
The store is nice just like any other petsmart BUT if you're thinking about getting a fish then be prepared to go through a background check and credit check. I'm serious, these people equate a fish life to a humans life and will ask you a trillion questions about your set up. They act like they know everything and you know nothing. Very unprofessional and childish.
9 years ago (26-11-2016)
The service was the worst and all the fish I got died within a week. I bought fish from them before and they also died within a few days. DON'T GET FISH FROM THIS STORE!!! If you want good fish go to the saluda river pet store in Simpsonville.
9 years ago (02-12-2016)
I am not the type of person that gets my feelings hurt easily, but I just left in tears because I just had the most humiliating experience at Petsmart on Woodruff Rd in Greenville, SC (store # 1300). I recently tried out the pet hotel and doggie day camp. When I made my reservation over the phone I was told one thing and then something completely different when in store, it didn't bother me because the lady on the phone was very polite and nice. I had called up while my dog was at the camp and made a boarding reservation so she could stay overnight. The lady on the phone let me pay for my doggie day camp and told me the overnight boarding would be about $29 and that I could pick her up by 7pm the next day. When I went in the next day to pick up my dog they said the total was $45. I explained what I was told on the phone, and the Assistant Leader Terri Dombrowski raised her voice at me and said that I was an "irritating customer from the beginning" and that " never again will I be able to pay for my dog over the phone". I tried to explain what I was told over the phone but she just raised her voice louder and over mine and continued to tell me I was an irritating customer and caused a lot of aggravation from the start. I asked her why she was so mean and she just repeated the same thing. I took her card so I can call corporate and said I would never be coming back. I was so embarrassed that I was holding back tears, by the time I got to the parking lot I started crying. My husband saw that I was upset and went back in to talk to them. I don't know what all was said because I stayed in the car with my toddlers and puppy. I don't understand why she was so mean. Makes me wonder how she is treating the pets. Everyone else was nice but this one experience ruined the chance of me or my family ever going back.
9 years ago (11-12-2016)
I recommend you to not take your dog to this pet smart because I paid over 80 dollars for my dog to get a haircut and after 1 to 2 weeks I see that my dogs had spots on her hair that we not cut at all and that all the nails were not trimmed and that we told them not to cut their ear but the cut half of one ear of you want to waste money then go there if you don't is best that you get your dogs haircut at petco and also also a guy named tanner something like and he was judging me by my ascent and my color of skin.
8 years ago (07-03-2017)
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