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PetSmart

  1. Tower Grove South
  2. Missouri Pet Store
  3. Saint Louis Pet Store

Reviews, get directions and contact details for PetSmart

PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 4621 Chippewa St, St. Louis, MO 63116, USA
Phone: (314) 776-7608
State: Missouri
City: St. Louis
Zip Code: 63116


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info
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Reviews
I went here two days in a roll. Although the first experience wasn't great because the new dog groomer did not groom my sister's dog the they were suppose to. I had to take him back the next day. On this day he was properly groomed. All the employees I spoke with were helpful and friendly and the store is very clean it's also wheelchair accessible and handicapped parking.
7 years ago (06-02-2018)
Shame on you Petsmart! I went today to buy a few things but I ended up walking out. I was approached by a male customer who wanted me to buy dog food for him. I went to find management told them and this was there response....We know....my response...Then why did you let him walk up to me....no answer.....Petsmart you don't seems to care so I will not spend my hard earned money at your store. Shame on you!!!
7 years ago (17-01-2018)
Staff had previously been friendly and kind but today I dropped my dog off for her grooming appointment at 12:30. When I arrived they mentioned one of the groomers called in so it may be a little later. The window is 12:30-3:30 so I figured "a little later" would be fine. I showed up at 6pm to find out they hadn't started her cut yet. I had nowhere else to go so I sat there for almost two hours watching other dogs (owners mentioning they dropped their dogs off 3:30 or later) walk out with fresh cuts. I FINALLY was able to take my pup home at 8pm. When I asked about the time they told me again that a groomer called in so they moved my dog to the end of another groomers schedule. The END!! I asked if they could do anything for me since I had to cancel my evening plans due to the wait and they seemed dumbfounded. After a little back and forth, her groomer (with attitude) finally gave me a discount. She did a beautiful job with the cut but 7+ hours is unacceptable! Especially when they are not allowed to let the dogs out to potty!
8 years ago (27-06-2017)
Staff was very helpful and I got handy coupons via email.
8 years ago (29-12-2017)
This is my second home the customer service and staff are absolutely the best☺
8 years ago (01-10-2017)
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