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PetSmart

  1. Maryland
  2. Washington Grove Pet Store
  3. Frederick Pet Store
  4. Cooksville Pet Store

Reviews, get directions and contact details for PetSmart

PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 20924 N Frederick Rd, Germantown, MD 20876, USA
Phone: (301) 916-2029
State: Maryland
Zip Code: 20876


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Reviews
Standard Petsmart experience, grooming team is pretty good although they don't always listen to specific details. Great if you need to get your pet a standard grooming, but if you're looking for a more tailored result a smaller salon might be better. Good selection of food, treats and all the other things you need for your furry or feathery or scaly pal.
8 years ago (18-03-2017)
Let me be the first to tell you that these people are wonderful. I was in a financial crisis and my dogs were sick. I had no money at all in fact I was staying in a shelter and my dogs were being cared for by strangers. My dogs are my babies. And my assistants in life. They are service dogs. And without them I probably would be unable to live independently. And they are also the only family or friends I have. They eat before I do. They are warm and safe before I am. I went into PetSmart to talk to anyone that may be able to help my dogs at Banfield Veterinary Clinic. This is the name of the Vet located inside if PetSmart. I got more than I could have ever expected. Volunteers with the adoption center bought me ground beef and rice for my dogs to eat until someone would be able to go out of their way to bring me prescription dog food that I could never afford. And not just one little bag. A medium sized bag and a whole case of the canned version. They told me where I could get free dog food, and were genuinely concerned about my babies. And Banfield Veterinary clinic told me about a program they have that will make sure my dogs are healthy, vaccinated and this gave me the ability to license them as service dogs. I did not pay for one thing. Next we are getting spayed. But most people dont know that these programs exist. And unfortunately they are faced with having to give up the furry little ones they love so dearly. These animals may be the only form of companionship or family they have. Without their employees informing people like myself about this, the situation i was in would have become unbearable. I thank everyone that helped me keep my service dogs. They gave me a second chance at living my life independently.
8 years ago (30-04-2017)
It was really dark as if the power was out and I couldn't see the pet food, I had to use my phone as a flashlight
8 years ago (09-07-2017)
I have been a customer for about three years, grooming by Kelly store manager. I will not be coming back. $52 is not a small amount to pay for grooming but to come away with hardly any grooming is not acceptable. It has been 3 weeks and the pads of the paws were not touched the fur was uneven. Total disaster. Thanks for nothing!
8 years ago (14-02-2017)
They sell dented canned food because, according to the store manger, its part of its loss prevention program. According to the same manager, you could smell the dog food if it was spoiled. Obviously, he has no understanding of what causes food poisoning. The cashiers don't ring up each item, but will scan one item and put in the quantity without noticing that all the items are not the same. It may be the same brand, but not the same item. If the manager is worried about loss control, he should focus on the cashiers. The cashiers are also slow. They handle everything twice. The first time to scan and count as they pile the items around the scanner. Then a second time to bag the items. Even though I had a prescription for one year from my vet, the vet staff at there will only issue me a card to buy prescription food for six months. The only redeeming quality is that the store is near my workplace.
9 years ago (19-12-2016)
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