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Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 1550 Butterfield Rd, Downers Grove, IL 60515, USA
Phone: (630) 627-0193
State: Illinois
Zip Code: 60515


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Reviews
This store has the worst possible customer service I've by far seen. I went in to buy fish, and I have a 125 gallon tank and they wouldn't sell me 4 some oscars, it was a lady that was "helping" me and she has blonde hair..
8 years ago (13-07-2017)
The lady that was in charge of the dog adoption center was extremely rude and not helpful at all. My family and I came in looking to adopt a beaufuil dog and we were greeted by the worse customer service we ever experienced instead. I would never recommend adopting from this location unless you want to leave upset and ruin the rest of your day.
8 years ago (23-04-2017)
Usually a good experience. They don't have the chinchilla dust bath house in stock yet that I want though....
8 years ago (09-07-2017)
Made an appointment and then changed it but the lady was rude when i talked on the phone and never changed the appointment. So i called the day of the new appointment and a different lady answers and i ask about the new appointment i made and she said it was never changed and then hung up on me.
8 years ago (20-05-2017)
Outstanding. The staff there was extremely helpful when we brought in our adopted dog and needed help with supplies as well as training for our companion
9 years ago (24-01-2017)
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